Knowledge Base documentation & wiki plugin – BasePress Docs

1. 01Upload the plugin files to the /wp-content/plugins/plugin-name directory, or install the plugin through the WordPress plugins screen directly.
2. 02Activate the plugin through the ‘Plugins’ screen in WordPress.
3. 03Follow the Setup Wizard or the steps below
4. 04Create a page and add the shortcode [basepress] to that page.
5. 05Go to BasePress->Settings->General and select the page you just created on ‘Knowledge Base page’.
6. 06Select ‘Single Knowledge Base Mode’ if you just need a single knowledge base skipping the knoledge bases selection page.
7. 07Start creating your first Knowledge Base and sections.
8. 08Add your articles.

I don’t need multiple Knowledge Bases can I still use it as standard knowledge base?

Yes. You just need to enable the ‘Single Knowledge Base mode’ in the settings and it would work as a standard Knowledge Base. You still need to create a Knowledge Base under Knowledge Base->Manage KBs before adding sections and articles.

Can I customize the look of the knowledge base?

Yes of course. There a few ways to do it depending on your needs:

1. 01Simple modifications are possible via css on your theme stylesheet.
2. 02You can customize the look by creating a child theme of one of the default themes that comes with the plugin.
3. 03Build your own theme using HTML, CSS and functions made available by BasePress to easily access the knowledge base content.

I get 404 pages in the knowledge base

A 404 page will appear if any of the following cases is true:

1. 04You haven’t selected the main page containing the shortcode in the General settings.
2. 05You haven’t created any Knowledge Base yet.
3. 06You haven’t created any section yet.
4. 07You haven’t selected any Knowledge Base or section for the articles.
5. 08You have changed the slug of the page with the shortcode. In this case just go to WP Settings->Permalinks and just click ‘Save Changes’.

My knowledge base page is empty

For the knowledge base to appear you needs at least a Knowledge Base a Section and an article ready. Knowledge Bases or sections without any article are not displayed by default.

Can I upgrade to the Premium version and keep my content?

Yes. You can use the free version and build your knowledge base as long as you like. If you then decide to upgrade to get all Premium features you can do it directly from within the plugin. All your content will remain intact. New features might not be anabled after upgrade. Just go to BasePress->Settings and activate the ones you need.

Is this a limited version?

No. You get a fully functional plugin with no restrictions. You can create unlimited knowledge bases, sections and articles.

Can I use BasePress in my language?

BasePress is fully translatable via .pot files which you can find inside the plugin folder under languages. If you need a multilingual knowledge base than consider upgrading to our Premium version for WPML compatibility.

Is BasePress a good alternative to other Documentation plugins?

If you are looking for best documentation plugin, BasePress is good alternative to any other knowledge base, wiki or documentation plugins out there. If you are considering other alternatives like BetterDocs / Better Docs, Echo Knowledge Base, weDocs, WP Knowledgebase, Easy Docs, Knowledge Base Maker, Knowledge Base CPT, Very Simple Knowledge Base, DocsPress, Simple Documentation, Documentor etc., give BasePress a try and you will realize BasePress is best among them all.

Can I get support for this plugin?

If you need help getting BasePress to work or you have found a bug, please open a support ticket from the plugin’s menu.

Customers of our Premium Version get full priority support for a year from the date of purchase.