Booking Activities

I am not an activity provider, can this plugin still meet my needs?

Yes of course. It is basically a reservation system based on event scheduling. In other words, you build your event calendar and allow them to be booked. You can find another purposes to it. To know if it actually meets your needs, simply try it, it’s free. If you are on a hurry, you can just check the demo website . Or read the full features description if you are looking for something in particular.

Create and fill your first calendar

Create your first calendar

1. 01Go to Booking Activities / Calendar Editor page
2. 02Click on the big ‘+’ button
3. 03Set a title
4. 04In the “Editor” tab, you can set your working hours
5. 05Click on the dialog OK button, the calendar is loading!

Create your first activity

1. 06Click on the ‘+’ button in the ‘Activities’ area
2. 07Set a title, an availability, a color and a duration
3. 08Click on the dialog OK button, the activity is added to the list!

Create your first event

1. 09Drag an activity from the list and drop it on the calendar
2. 10Drag and drop the event to move it
3. 11Mouseover the event and click on its settings wheel to edit its properties

Congrats! You have created your first event schedule

Display a reservation form

Make sure to have at least one calendar, one activity and one event at a future date

1. 12Go to Booking Activities / Booking forms page
2. 13Select the desired form or create a new one
3. 14Click on the setting gear on the “Calendar” field to set the calendar(s) to display (and many other settings)
4. 15Copy the shortcode given in the “How to integrate this form” area (it looks like [bookingactivities_form form=""] )
5. 16Past this shortcode in any post or page you like
6. 17Go on this post / page frontend, the booking form appears!

/!\ Reservation forms displayed via shortcode are not bound to WooCommerce at all. If you want to bind a WC product to a calendar, check “Use it with WooCommerce” in this FAQ.

Display the calendar only

Make sure to have at least one calendar, one activity and one event at a future date

1. 18Go to Booking Activities / Booking forms page
2. 19Select the desired form or create a new one
3. 20Keep the “Calendar” field and remove all the others (like “Login/Register”, “Quantity” and “Submit” fields)
4. 21Copy the shortcode given in the “How to integrate this form” area (it looks like [bookingactivities_form form=""] )
5. 22Past this shortcode in any post or page you like
6. 23Go on this post / page frontend, the calendar appears alone!

Display user’s booking list

Make sure the user has bookings and they are logged in, otherwise it will not show anything

1. 24Past this shortcode in any post or page you like: [bookingactivities_list]
2. 25Go on this post / page frontend, the booking list appears!

Depending on BA settings and bookings dates, actions like cancel or reschedule may appear. Try them!

Use it with WooCommerce

Make sure to have at least one booking form with one event available at a future date You also need to activate WooCommerce and create one product

1. 26Go to Products / Your Product
2. 27In ‘Product data’ area, check ‘Activity’, a new ‘Activity’ tab appears
3. 28In ‘Activity’ tab, bind the desired booking form to the product
4. 29Go on this product page on the frontend, a booking form appears!

For Variable Products, you need to check the ‘Activity’ checkbox and set a calendar and an activity for each variation.

Does this plugin accept reservation online payments?

Yes, you can accept payments for bookings through WooCommerce. Booking Activities is perfectly integrated to WooCommerce:

• Booking forms will appear automatically on product pages
• A cart expiration system is implemented to make sure that bookings in the shopping basket won’t stay in the basket forever, taking the place of someone else
• Bookings are automatically validated when the payment is received, or cancelled if not
• If you change order quantity or state, so do the bookings, and vice versa

Should I accept payments for bookings?

Here is a pros and cons analysis:

PROS:

• Customers are engaged, if they book, they come.
• Saves time: customers have already paid.
• Customers can come without money, they can offer the activity to a relative
• Automatic cashing, billing, accounting and stats

CONS:

• May discourage customers, depending on the type of activity you provide and your target
• Takes more time for customers, and more diffult process, higher cart abandonment rate
• You will have to do much more development, administrative and legal procedures, and you will have more expenses (bank commission, maintenance …)

We recommend to accept online payments since it’s a great way to automate your business management and make it grow.

Events are not “Booked” after booking form submission, they are “Pending”, why?

Don’t worry, the reservation is well registered. Now, it is up to you to turn it to “Booked” right away or when your customer comes, or when your customer gives you the money… But you can just turn the default booking status to “Booked” in Booking Activities settings. Note that if you use WooCommerce and online payments, booking status turn automatically to “Booked” if the payment is complete, or “Cancelled” if not.

Cart expires but events are still booked

A bot cleans expired bookings hourly. So just wait up to 1 hour. Usually, users are still on your website when their bookings expire, if so, they are immediatly removed. Else, they will be cancelled later, with the others in that case.

My events appear to be booked, but no bookings appear in the list

Temporary bookings (such as In cart events) take active slots but may not appear in the booking list. Go to the “Bookings” page, under the “States” filter select “Delivered”, “Booked”, “Pending” and “In cart”. Then, just click on “Apply Filters”. Now you can see all kind of active bookings.

Cancelled bookings disapeared from the list, I need to see them!

Go to the “Bookings” page. Under the “States” filter, select all the available status. Click on “Apply Filters” and then you will be able to see inactive bookings (cancelled, expired, removed, refunded, refund requested).

Email notifications are not sent

If you enabled “Asynchronous email” option in Booking Activities settings (“Notifications” tab), emails will be sent the next time someone (anyone) loads any page of your website. Then, you only need to refresh or visit any page of your website and then check your inbox. If you disable “Asynchronous email” option, then the loading will last until the email is actually sent.

Ask for support

We answer within 48h . You can contact us in many ways: – By email at contact@booking-activities.fr – On WordPress support forum – On GitHub issue tracker

If you don’t receive a reply within 48h by email, a technical problem has probably occurred, please try again, or try on an other medium.