MarketKing — Ultimate WooCommerce Multivendor Marketplace Solution

BACK-END – ADMIN

• Vendor account review and approval system
• Admin review and approval of vendor products
• Admin dashboard with charts and statistics
• System to send payouts and notifications
• Backend management of vendors and profiles
• Commission configuration
• Custom dashboard logo and branding

MarketKing Premium Features

Stripe Connect Split Payments

• Vendors get paid directly and automatically in their Stripe accounts
• Supports 3D Secure 2 and latest Stripe features
• Full standalone solution and replacement for other Stripe plugins
• Payments are split automatically between vendors and admin (supports split-cart)
• Vendors can connect their Stripe accounts easily via dashboard
• Choose whether the vendor or admin pays processing fees
• Automatic refund system with no admin intervention

Shipping Tracking

• Vendors can enter tracking details for their shipments
• Customers are notified when shipments are sent
• Customers can easily track packages online
• Supports DHL, TNT, Fedex, UPS, DPD, USPS, Royal Mail and more
• Support custom shipping providers
• Customers can confirm if they received packages

Elementor Integration

• You can use Elementor to design custom vendor store pages
• 8 native Elementor widgets to choose from
• You can use any other features in the Elementor ecosystem

Advanced Commission System

• Configure flat, percentage and mixed commissions
• Set commissions by vendor, product category, or product tag
• Control tax and shipping fee recipient
• Reverse COD payments option

Vendor Membership Packages & Subscriptions

• Vendors pay subscriptions to use the marketplace
• Vendors can pay to unlock features and options
• Pay to unlock product number limits, types, special badges, product upsells, cross-sells, product categories etc.
• Compatible with WooCommerce Subscriptions, YITH Subscriptions, Subscriptio, Sumo Subscriptions
• Beautiful built-in package designs

Vendor Products Import & Export

• Add or edit products in bulk through built-in import system
• Export lists of products through exporter
• Control and edit products via CSV files
• Uses powerful native WooCommerce products importer

Multiple Vendors per Product

• Multiple vendors can sell the same product
• ‘Other Offers’ panel shown beneath each product
• Animated ‘other offers’ panel shows top products only
• Sort offers by price, vendor rating or stock qty
• Smart caching system automatically updates when stock or price changes
• Optionally vendors can be restricted to only selling store products
• Add to Store button allows vendors to sell any product easily

Product & Vendor Inquiries

• Customers can ask questions easily under each product
• Customers can ask questions easily on each vendor page
• Inquiries open messaging panel and create conversations
• Vendors and customers can communicate back-and-forth through messaging system
• Configurable email notifications

Marketplace Reports & Statistics

• View reports by vendor, or for the entire marketplace
• Beautiful visual charts and stats
• 3 separate charts track commissions, numbers of orders, and total sales
• Separate tracker for number of new vendors across time
• View charts by date and vendor

Refund Requests

• Customers can request refunds via the order page
• Refund requests create conversations between vendor and customer
• Vendors receive refund requests and email notifications
• Vendors can approve or reject refunds, with no admin intervention
• Refunds can be processed manually or automatically with Stripe

Vendor Badges & Achievements

• Configure custom badges to be awarded to vendors and shown on store pages
• Vendors can pay to obtain certain badges (badges can be set by package / group)
• Set badge conditions: total sales, order numbers, registration time
• Example: badge awarded automatically when vendor reaches $100,000 in sales
• Example: badge awarded automatically on the vendor’s 5-year anniversary.
• Smart cache refreshes badges once every 24 hrs for blazing fast performance.

Registration System & Form Builder

• Configure custom vendor registration forms
• Choose from 9 types of custom form fields: text, dropdown, date, file upload, etc.
• Vendor manual or automatic approval system
• Set separate registration page, or use my account page
• Approval system with email notifications
• VAT Number VIES validation for vendor companies (optional)
• Compatible with any theme

Vendor Product Management

• Variable products, grouped products, external products
• Linked products, upsells and cross-sells
• Virtual and downloadable products support
• Supports custom product fields and options (uses native Woo system).
• Any product option available to admin can also be available to vendors.

Digital Products Support

• Sell any kind of digital product: e-books, art, software, music, etc
• Uses native WooCommerce digital downloads system
• Vendors can upload files directly via the dashboard and connect them to products
• Customers receive automatic access when orders are finalized.

Announcement System

• Vendors can make announcements for specific vendors or vendor groups
• Vendors can read announcements through their dashboard
• Ideal for news and for communicating with vendors en masse

Vendor Earnings & Reports

• Vendors can view charts and statistics for their sales by month
• Each transaction and commission is tracked
• Transaction table can be downloaded as CSV or PDF

Messaging Platform

• Powerful built-in communication system
• Admin can communicate with vendors to receive inquiries or send messages
• Vendors can communicate with customers
• Admin can communicate with customers
• Messages are accompanied by email notifications

Vendor Vacations

• Vendors can pause store operations to go on vacation
• Close shop immediately or schedule close
• Show a custom notice while shop is closed
• Products are hidden from shop while on vacation

Favorite Stores

• Customers can ‘follow’ specific stores
• Follow button on each vendor store page
• Customers can view a page with products from only their favorite stores
• Developer-friendly hooks and functions for custom implementations

Store Reviews

• Customers can leave reviews for products, which will show on the vendor page
• Dedicated ‘feedback’ tab on each vendor’s store page
• Vendors can respond to reviews
• Vendors can report reviews to the website admin, who can be the decision-maker

Document Verification

• Admin can require documents from vendors to verify them
• Any document can be configured (e.g. ID, Business license, etc.)
• Vendors upload files via their dashboards
• Document log keeps a history of all uploads and files
• Email notifications when items are approved or rejected

Store Notices

• Vendors can show a custom notification message on their store pages
• Perfect for situations like delays, important news, etc.
• Configurable easily by each vendor via their dashboard

Seller Documentation & Knowledgebase

• Knowledgebase section in the vendor dashboard with articles and info
• Admin can write documentation articles for store vendors
• Vendors can read articles for easy access to info
• Perfect for onboarding vendor and for providing vendors with important info
• Perfect for FAQs and How To guides for vendors

Payouts

• Admin can choose which payment methods to make available to vendors
• Vendors choose a method and enter their payment details
• Admin can pay vendors and enter details into the system
• Vendors can make withdrawal requests optionally
• Payouts log and history
• Payout notification emails

Coupon Management

• Vendors can configure and manage coupons via their dashboard
• Set fixed discount coupons or percentage discounts
• Set coupon expiry dates
• Set usage restrictions and usage limits for coupons
• Set min and max spend, products excluded, etc.

Order Management

• Dedicated order management pages in vendor dashboard
• View order billing and shipping info
• Add shipping tracking info
• Add order notes / send notes to customers

Advanced Vendor Shipping

• Each vendor can configure their own shipping methods for each shipping zone
• Vendors can configure method cost, tax status, use shipping classes, etc.
• Customers can choose a shipping method from the ones enables by the vendor

Color Scheme Customization

• Configure color scheme and options for the vendor dashboard
• 3 Built-in color schemes

Vendor Groups & Memberships

• Organize vendors into groups
• Make specific features and panels available to specific groups only
• Set limits by group: max product number, product types, etc.
• Example: Group A can sell 50 products, Group B can sell 100 products
• Example