Mollie Payments for WooCommerce

Minimum Requirements

1. 01PHP version 7.4 or greater
2. 02PHP extensions enabled: cURL, JSON
3. 03WordPress 5.0 or greater
4. 04WooCommerce 3.9 or greater
5. 05Mollie account

Automatic installation

1. 06Install the plugin via Plugins -> New plugin. Search for ‘Mollie Payments for WooCommerce’.
2. 07Activate the ‘Mollie Payments for WooCommerce’ plugin through the ‘Plugins’ menu in WordPress
3. 08Set your Mollie API key at WooCommerce -> Settings -> Mollie Settings (or use the Mollie Settings link in the Plugins overview)
4. 09You’re done, the active payment methods should be visible in the checkout of your webshop.

Manual installation

1. 10Unpack the download package
2. 11Upload the directory ‘mollie-payments-for-woocommerce’ to the /wp-content/plugins/ directory
3. 12Activate the ‘Mollie Payments for WooCommerce’ plugin through the ‘Plugins’ menu in WordPress
4. 13Set your Mollie API key at WooCommerce -> Settings -> Mollie Settings (or use the Mollie Settings link in the Plugins overview)
5. 14You’re done, the active payment methods should be visible in the checkout of your webshop.

Please contact info@mollie.com if you need help installing the Mollie WooCommerce plugin. Please provide your Mollie partner ID and website URL.

Updating

Automatic updates should work like a charm; as always though, ensure you backup your site just in case.

I can’t install the plugin, the plugin is displayed incorrectly

Please temporarily enable the WordPress Debug Mode . Edit your wp-config.php and set the constants WP_DEBUG and WP_DEBUG_LOG to true and try it again. When the plugin triggers an error, WordPress will log the error to the log file /wp-content/debug.log . Please check this file for errors. When done, don’t forget to turn off the WordPress debug mode by setting the two constants WP_DEBUG and WP_DEBUG_LOG back to false .

I get a white screen when opening …

Most of the time a white screen means a PHP error. Because PHP won’t show error messages on default for security reasons, the page is white. Please turn on the WordPress Debug Mode to turn on PHP error messages (see previous answer).

The Mollie payment gateways aren’t displayed in my checkout

Please go to WooCommerce -> Settings -> Payments in your WordPress admin and scroll down to the Mollie settings section. Check which payment gateways are disabled. Go to the specific payment gateway settings page to find out why the payment gateway is disabled.

The order status is not getting updated after successfully completing the payment

Please check the Mollie log file located in /wp-content/uploads/wc-logs/ or /wp-content/plugin/woocommerce/logs for debug info. Please search for the correct order number and check if Mollie has called the shop Webhook to report the payment status. Do you have maintenance mode enabled? Please make sure to whitelist the ‘wc-api’ endpoint otherwise Mollie can’t report the payment status to your website. Please check your Mollie dashboard to check if there are failed webhook reports. Mollie tried to report the payment status to your website but something went wrong. Contact info@mollie.com with your Mollie partner ID and the order number. We can investigate the specific payment and check whether Mollie successfully reported the payment state to your webshop.

Payment gateways and mails aren’t always translated

This plugin uses translate.wordpress.org for translations. WordPress will automatically add those translations to your website if they hit 100% completion at least once. If you are not seeing the Mollie plugin as translated on your website, the plugin is probably not translated (completely) into your language (you can view the status on the above URL).

You can either download and use the incomplete translations or help us get the translation to 100% by translating it.

To download translations manually: 1. Go to translate.wordpress.org 2. Click on the percentage in the “Stable” column for your language. 3. Scroll down to “Export”. 4. Choose “All current” and “MO – Machine Object” 5. Upload this file to plugins/languages/mollie-payments-for-woocommerce/. 6. Repeat this for all your translations.

If you want to help translate the plugin, read the instructions in the Translate strings instructions .

Can I add payment fees to payment methods?

Yes, you can with a separate plugin. At the moment we have tested and can recommend Payment Gateway Based Fees and Discounts for WooCommerce . Other plugins might also work. For more specific information, also see helpful snippets .

Can I set up payment methods to show based on customers country?

Yes, you can with a separate plugin. At the moment we have tested and can recommend WooCommerce – Country Based Payments . Other plugins might also work.

Why do orders with payment method BankTransfer and Direct Debit get the status ‘on-hold’?

These payment methods take longer than a few hours to complete. The order status is set to ‘on-hold’ to prevent the WooCommerce setting ‘Hold stock (minutes)’ (https://woocommerce.com/document/configuring-woocommerce-settings/products/#inventory) will cancel the order. The order stock is also reduced to reserve stock for these orders. The stock is restored if the payment fails or is cancelled. You can change the initial order status for these payment methods on their setting page.

I have a different question about this plugin

Please contact info@mollie.com with your Mollie partner ID, please describe your problem as detailed as possible. Include screenshots where appropriate. Where possible, also include the Mollie log file. You can find the Mollie log files in /wp-content/uploads/wc-logs/ or /wp-content/plugin/woocommerce/logs .