Libro de Reclamaciones para Perú

NeuroSystems Libro de Reclamaciones Peru te ayuda a implementar un Libro de Reclamaciones Virtual en tu sitio WordPress, siguiendo los lineamientos establecidos por INDECOPI de acuerdo con la Ley N° 29571 (Código de Protección y Defensa del Consumidor).

Este plugin está diseñado específicamente para negocios que operan en Perú y necesitan cumplir con las regulaciones de protección al consumidor de manera fácil y profesional.

Main Features

• Legal Compliance: Form with fields required by INDECOPI regulations
• Automatic Code Generation: Creates unique codes for each complaint (e.g., REC-20250102-0001)
• Notifications: Sends a receipt to the customer and a notification to the administrator
• Management Panel: View, manage and respond to complaints directly from WordPress
• Responsive Design: Form adapts to mobile, tablet and desktop devices
• Easy Implementation: Use the shortcode [neurlrp_libro_reclamaciones]
• File Attachments: Allows customers to attach files
• Guardian Data: Support for representative information when the consumer is a minor

PRO Version

Upgrade to the PRO version for additional features:

• Email Diagnostics and Logs
• Custom Email Configuration (Sender, CC, BCC)
• Data Export to CSV/Excel
• File Attachments in Responses
• Priority Support
• License System

Get PRO Version

Legal Requirement

According to Peruvian Law N° 29571 and Supreme Decree N° 011-2011-PCM, providers selling products or services in Peru through the internet are required to have a Virtual Complaints Book accessible on their website.

Disclaimer of Liability

Please note that this plugin provides a standard template designed to facilitate compliance with general regulations. However, specific legal requirements may vary depending on your business type.