We’re Open!

You’ll need to go to Settings → We’re Open! to set some required settings before you can start using this plugin on the front end.

This can happen when the time zone in WordPress is not set correctly. It is very important that your time zone is accurate. Go to Settings → General; set your time zone to the nearest city that shares your time zone (rather than GMT +/– hours). Check the current time using the conditional text shortcode: [open_text]%now%[/open_text] .

You can refresh content using the shortcode parameter: update=”immediate” to force an immediate update to the displayed information.

A common mistake is to set the time zone in WordPress using hours from GMT when it’s more reliable to use your geographic location (e.g. Europe/Paris). Using the geographic location option considers daylight saving time.

Enable Structured Data . It works very well to inform Google Business Profile of your complete opening hours, including special opening hours and temporary closures.

Alternatively, you may wish to update your opening hours from Google Business Profile using the Places API (New). This method requires a Google API Key and Place ID (single location). It includes special opening hours but not temporary closures.

Yes, you can set most of these words in the settings or all of these using a shortcode parameter. Labels to replace the day names or dates in special opening hours are available in the Dashboard.

Yes. Use the text type and put your wording in the content, with tokens wrapped in percent signs:

[open type="text"]%if_closed%Closed until %today_next%%endif%[/open]

The most useful tokens:

• %today_start% , %today_end% , %today_next% , %today_hours% — today’s times, with %tomorrow_start% and so on for tomorrow
• %today_name% , %tomorrow_name% — the name of the day
• %today_note% , %tomorrow_note% — the note you set against that day
• %days% , %hours% , %minutes% , %seconds% — a countdown to the next change, each with a %days_padded% style variant

Wrap any wording so it only appears when it applies: %if_open% , %if_closed% , %if_closure% , %if_special% , %if_24_hours% and %if_today_note% , each with an %if_not_…% form. Close with %endif% , and use %else% where you need both.

Where a literal character would be trimmed or mistaken for a token, use %space% , %nbsp% , %comma% , %colon% or %percent% .

Yes, this is possible by using the [open_special] shortcode. Enclose your special opening times, and any HTML such as a heading, to have this appear only when it’s needed.

They are removed automatically once they are 14 days old, so the list stays tidy. To change that, set the we_are_open_special_cut_off option or use the filter of the same name. Any value from 365 down to -2 is accepted: 365 keeps a year of history, 0 removes a date as it becomes current and -2 removes it two days beforehand.

Yes, with the we_are_open_parameters filter. Return an array of the parameters you want to set and they apply to every shortcode, so you don’t have to repeat them. A parameter written on a shortcode always wins, and an empty one clears the filter value for that shortcode.

Yes.

All the details for collecting your Google API Key can be found using our visual guide .

Once your Project is set, you will need a new API Key with access to Places API (New) . As a restriction, set your host’s IP Address (not your website’s URL). A more detailed guide is available in the Additional tab of Settings → We’re Open!.

The Google API Key is required for this plugin to load the data from the Google Places API (New).

You can locate your unique Place ID using Google’s: Place ID Finder . Only specific locations are supported; not coverage areas.

Sorry, this is not supported by this plugin with only one set of opening hours available. Requests to extend this functionality are welcome, but there is no time-line for this development.