Pinnion Plugin

Is this only for my blog? No. Pinnion is designed to work on any device, through many different distribution methods. Each Pinnion that you create can be:

• Posted to your WordPress sidebars via the Pinnion widget
• Embedded into any WordPress post or page via the Insert Pinnion button
• Embedded into non-WordPress web pages via the iFrame embed code
• Distributed through email, Facebook, Twitter, etc. via the Direct Link
• Viewed in a mobile web browser via the Direct Link
• Viewed on all smartphones via the Pinnion apps for iOS and Android, or from any web link thanks to our device auto detection technology.

The responses that you receive from all of these sources are combined into a single set of results that can be viewed from within the plugin.

Can I login to my Pinnion account from outside of WordPress? Yes, at https://secure.pinnion.com . We recommend visiting this site first to create your account. Afterwards, you can choose to access your account via the WordPress plugin or directly via https://secure.pinnion.com. You will have the same experience and functionality either way.

I want to have an “other” option. How do I handle this? This is possible to do by using the question branching (aka skip logic) capabilities of Pinnion:

1. 01Create an answer option for “Other”
2. 02Add Another Question and click “Advanced View”
3. 03Set “Prerequisite Responses” to “any”
4. 04Choose the prior question from the list and then check “Other”

Anyone who answers the previous question with “Other” will be able to type in his/her answer on this screen. Anyone who selected a different option will skip this screen and go on to the next question.

What question/answer types are available? Pinnion has six basic layouts available:

• Checkbox/Radio, ideal for answer options with lots of text. Single select questions automatically have Radio Buttons, while Multi-select questions show Checkboxes.
• Buttons, both full width and in a narrower coulmn format.
• Picker, Shown as a picker-wheel when a touch enabled device is detected, and as a drop-down when viewed on a computer with a mouse or trac-pad interface.
• Sliding Scale, ideal for ratings, set as many points as you wish.
• Open response, for situations when a typed response is necessary we support full-open, numeric only, URL entry, and Email entry types.
• Image Select, simply click on, or touch an image to select.

All answer types can be set as Required or Not Required. Checkboxes and Buttons can be set as Single Select or Multi-Select (with options for min and max answer selections). Images can be included for each Channel, Pinnion, Question, and Answer option.

What is a Channel? Channels are the main distribution and discovery method for Pinnions. You can create as many channels as you like and distribute each Pinnion to one or multiple channels. If you set-up the Pinnion Plugin to use a Channel instead of an individual Pinnion, then the plugin will always display the most-current Pinnion that has been assigned to that Channel. For instance, you might have one channel for your blog sidebar and another for the pages of your site. You could create some Pinnions that are only distributed to one channel or the other and some Pinnions that are distributed to both channels.

• Users will need to have the name of your channel in order to take your Pinnions using the iOS or Android apps. Once they are subscribed to your Channel, they will be notified whenever a new Pinnion is available.
• Each Channel also has its own webpage at
• secure.pinnion.com/(channelname).

How do I distribute my Pinnion to a Channel? Start by creating the Channels that you wish to have. You simply give your channel a name and decide whether or not a password should be required to join the Channel. Then, create a new Pinnion and author the questions and answers. Proceed to the Include tab, where you can select one or more Channels for the Pinnion. Finally, you’ll use the distribution tab to select the day and time for your Pinnion to be distributed, along with an expiration. The Pinnion will be distributed to the appropriate channels at the time that you indicate.

View the Pinnion resources page for more information.

When should I show the results to respondents? The following options are available for displaying results to your respondents:

• Do not display results
• Display results only at the end (after the respondent has submitted his or her Pinnion)

You may wish to suppress the results if your Pinnion deals with sensitive information or if you are simply trying to build suspense (say, at an event where you wish to announce all of the results at a later session). Showing results at the end of a Pinnion may be useful in “before-and-after” or pre-test/post-test scenarios.

How can I download results? Results download is not available for free accounts. Contact us to learn more about how we can enable this feature for you. We offer many easy to use exports including CSV for use in Excel, and custom reports designed to suit your exact needs.

I’ve lost my password. Visit our reset password page and enter your email address. A reset link will be emailed to you. Note: the password reset process will take place in your web browser, but outside of WordPress.

What is structured communication? In a nutshell, it’s the process of creating a set of potential answers in order to ensure that the answers you receive are relevant and usable. If you blog about cats, structured communication will prevent your Pinnion results from containing requests to blog about Dalmatians. If your blog has 17,000 readers, structured communication will provide you with compiled answers that are easy to process, so you can quickly understand what your large and diverse audience is telling you.