Portal Cloud 9
Portal Cloud 9 is a WooCommerce client portal and My Account replacement that gives every user role its own beautiful front end dashboard, no WordPress admin required. Customers track orders, earn reward points, and redeem coupons. Shop Managers manage products, handle inquiries, and cash out their
Portal Cloud 9 is a WooCommerce client portal and My Account replacement that gives every user role its own beautiful front end dashboard, no WordPress admin required. Customers track orders, earn reward points, and redeem coupons. Shop Managers manage products, handle inquiries, and cash out their sales rewards. Administrators oversee everything from a single control centre.
Built mobile first with a glassmorphic design, Portal Cloud 9 transforms a standard WooCommerce store into a fully featured vendor marketplace, membership area, and customer account portal, completely free, with all features unlocked and no external service connections required.
Why Portal Cloud 9?
Most WooCommerce stores send customers to the default My Account page, a plain and hard to use interface that drives people away. Portal Cloud 9 replaces it with a rich, role aware user dashboard that keeps customers engaged, rewards loyalty with a built in points program, and gives sellers a vendor dashboard to manage their business without ever touching WordPress admin.
Reward Points System
The built in loyalty points system works across all three roles from one unified portal.
Customers earn points automatically on every completed order at a configurable rate. When ready, they convert points into WooCommerce coupon codes with a single click. The coupon is generated instantly, locked to their email, and valid for the number of days you configure. A live progress bar shows exactly how close they are to their next redemption threshold.
Shop Managers earn points based on product sales volume — every unit sold adds to their balance. When they accumulate enough they submit a cash withdrawal request specifying their preferred payment method (bank transfer, M-Pesa, PayPal, or other). Requests are held pending administrator approval and the full transaction history is visible in their dashboard.
Administrators have a full management console — search and filter all users by role, adjust points individually or in bulk, view lifetime stats (total issued, total redeemed, total expired), approve or reject seller withdrawal requests, configure all earning and redemption rates, import point adjustments from CSV via drag-and-drop, and manually trigger the points expiry check. The dashboard auto-detects the logged-in user’s role and renders the correct interface automatically.
All Dashboard Sections
Overview — Role-specific metrics, 7-day revenue chart for sellers, quick stats, and recent activity for customers.
Orders — Full order tracking with status filters, date range selection, search, detailed order modals, and bulk status updates.
