Re:amaze Helpdesk & Live Chat
Introducing Re:amaze for WordPress and WooCommerce. Integrated customer communications, helpdesk and live chat for your blog, WooCommerce store or WordPress site. Stay connected to your customers and users as efficiently as possible, both offline and online via Live Chat. All your email, Facebook, M
Introducing Re:amaze for WordPress and WooCommerce. Integrated customer communications, helpdesk and live chat for your blog, WooCommerce store or WordPress site.
- Stay connected to your customers and users as efficiently as possible, both offline and online via Live Chat.
- All your email, Facebook, Messenger, Twitter, Instagram, SMS/MMS, and chat conversations in one place so you can interact with customers no matter where they are.
- Use Re:amaze Cues to automatically target and message online customers using rules and conditions.
- Multi-brand and multi-store support. Have multiple WordPress sites? Manage them all in one place!
- Deploy beautiful Help Sites loaded with your FAQ articles so customers can help themselves.
- Send automated Customer Satisfaction Surveys and keep track of your service quality.
- View and manage WooCommerce customer and order information. Issue refunds, add order notes, update order status while engaging with a customer.
Re:amaze helps companies like Fit Tea, Built Bar, Dose of Colors, and Wild Nutrition streamline their customer support and build great relationships with their customers.
The Best Multi-Channel Helpdesk and Live Chat Platform for eCommerce Businesses
Connect your Emails, Facebook, Messenger, Twitter, Instagram, SMS/MMS, VOIP, and live chat conversations to a shared inbox so you can provide amazing customer service.
Detailed Features
Connect multiple WooCommerce stores to a single Re:amaze help desk and get real time customer order data during customer service.
Create macros with WooCommerce dynamic variables to quickly reply to support tickets with workflows and templates.
- See order details, histories, and lifetime value
- See recent activity, and customers’ screens
- See shipping and fulfillment
- Set order status
