SeggWat Feedback

Yes, a free SeggWat account is required to receive and manage feedback submissions. Sign up at seggwat.com .

Log in to your SeggWat dashboard, select your project, and copy the Project Key from the project settings.

Yes. Each post and page has a “SeggWat Feedback” meta box in the editor where you can choose: Default (site setting), Force enable, or Disable.

Yes. Check “Show Branding” in Settings > SeggWat Feedback to display the “Powered by SeggWat” footer. Branding is hidden by default.

The widget supports English, German (Deutsch), Swedish (Svenska), French (Français), Danish (Dansk), Portuguese (Português), Italian (Italiano), and Spanish (Español). You can set a fixed language or let it auto-detect from the visitor’s browser.

Yes. Choose “Use SeggWat dashboard settings” under Appearance settings. Your dashboard controls color, position, label, language, theme, font, and screenshots. WordPress still controls visibility, branding, and site version. Existing installs keep their WordPress appearance settings until you switch modes.

The hosted feedback hub includes chat, but chat requires a verified visitor identity token supplied by your integration. The plugin does not automatically link WordPress accounts to SeggWat. Standalone ratings, NPS, and surveys require their own embed scripts; this plugin installs the feedback hub.

Yes. The plugin provides several filters:

• seggwat/button_color – Modify button color dynamically
• seggwat/button_position – Change position based on conditions
• seggwat/language – Override language setting
• seggwat/button_text , seggwat/theme , seggwat/font_family – Customize appearance
• seggwat/enable_screenshots – Use true , false , or inherit as strings
• seggwat/version – Attach your site release version
• seggwat/show_powered_by – Control branding visibility
• seggwat/post_types – Add widget control to custom post types

Depending on which hub feature a visitor uses, submissions to seggwat.com can include:

• The feedback message and type (bug, feature request, etc.)
• The current page URL
• Browser and device information (user agent)
• Optional screenshot (if enabled and user captures one)
• Optional email address, contact details, review rating, or chat messages
• The configured site version, when provided

The widget loads scripts, translations, and project configuration from seggwat.com before a submission. It also requests activity or news updates and sends an event when the feedback form opens. Browser storage may retain drafts, a supplied email address or session token, and read markers. The plugin does not automatically send WordPress account details. See the service Privacy Policy for more information.

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