InboxMend – Submission Inbox & Email Log

Built-in forms save the request before queuing a notification. Third-party capture follows each supported plugin’s submission hooks; timing and email correlation depend on that plugin. Verify your published form after setup and after changes to its notification settings.

One workflow instead of separate plugins

Many WordPress sites use one plugin for forms, another plugin for saving entries, another plugin for SMTP, and another plugin for email logs.

InboxMend brings the form submission workflow together: review captured enquiries, inspect related email activity, manage basic follow-up, and keep everything visible inside WordPress.

What you can do with InboxMend

With InboxMend you can:

• Save WordPress form submissions in a local inbox.
• Capture entries from supported form plugins.
• Review leads, submitted fields, source forms, and lead details.
• Organize follow-up with work queues, workflow status, priority, assignee, due dates, internal notes, and bulk actions.
• Optionally email assignees a daily summary of due follow-ups, without including submitted contact details.
• Search, filter, and export saved submissions to CSV.
• Use Email Health to group active sending problems by cause and recommended action.
• Inspect exact WordPress email events, timelines, and related records in the Email Log.
• Configure SMTP sending for WordPress notification emails.
• Build and publish forms with Design Studio, conditional logic, previews, and shortcodes.
• Monitor form performance, readiness, placements, folders, and tags from the Forms workspace.
• Send visitor auto-replies with conditions, reusable designs, previews, and immediate or delayed delivery.
• Protect built-in forms with Google reCAPTCHA v3.
• Configure retention, privacy, and team access settings.
• Optionally connect InboxMend Cloud for multi-site visibility and monitoring.

Works with popular form plugins

You do not have to replace your existing form plugin.

InboxMend can capture submissions from supported form plugins and show them in one lead inbox.

Currently supported integrations include:

• Contact Form 7
• WPForms
• Fluent Forms
• Forminator
• Ninja Forms

Planned integration:

• Gravity Forms

When a supported integration is enabled and the related form plugin is active, InboxMend can store captured submissions and help you review related email activity.

Built-in lead forms

InboxMend includes built-in forms for common lead capture use cases.

Design Studio lets you arrange fields and blocks, edit content and appearance, add conditional show or hide rules, preview the result, save a draft, publish changes, and copy the shortcode. Submissions are saved in the Inbox, and related notification email activity can be reviewed from the Email Health and Email Log screens.

The Forms workspace also shows performance, inbox, delivery, and readiness signals. Forms can be searched, filtered, organized with folders and tags, and checked for known placements on the site.

Built-in forms are useful when you need a contact form, enquiry form, callback request, service request, or lead capture form without installing a separate form builder.

Lead workflow and follow-up

The Inbox groups saved submissions into practical queues such as Unseen, Awaiting action, Unassigned, My leads, Due today, Overdue, Delivery issues, and Archived.

Each lead can carry a workflow status, priority, assignee, follow-up time, and internal notes. Bulk actions help teams update several leads without opening them one by one.

Optional daily follow-up reminders are off by default. Enable them under Settings → Team access . After 09:00 in the site timezone, the next WordPress background run queues one summary per eligible assignee for that day. It includes only a count and an authenticated Inbox link. Access, current assignments and due dates are checked again before sending; completed and archived leads are excluded. Low-traffic sites may run later. Mail transport acceptance does not prove mailbox delivery.

When a capture write fails and WordPress can still store options, InboxMend keeps a persistent, non-personal diagnostic alert. A new successful capture from the same form can verify recovery; it does not recover the earlier failed submission. A total database outage can also prevent the diagnostic record from being stored.

Email Health and Email Log

InboxMend helps explain what happened after a form submission and what to do next.

The Email Health dashboard groups related email activity into clearer statuses, such as:

• Accepted by WordPress (delivery not verified)
• Failed
• No email generated
• Unknown

Email Health groups repeated problem attempts into active issues, explains the likely cause, and points to the relevant settings or event evidence. This makes it easier to find leads where the submission was saved, but the related notification email may not have worked as expected.

The Email Log helps site owners and admins review WordPress email events and sending attempts, including form notifications, visitor confirmations, WordPress system emails, and other events generated through WordPress. Event details show the recorded outcome, explanation, message data, timeline, and links to related leads, forms, rules, or saved designs when available.

SMTP sending settings

InboxMend includes SMTP settings for WordPress notification emails.

You can configure SMTP host, port, encryption, authentication, username, password, From email, and From name.

Using SMTP can help avoid common hosting mail issues where WordPress tries to send email through the default PHP mail function.

InboxMend logs WordPress email events and sending attempts, but it does not guarantee inbox delivery.

Visitor auto-replies

InboxMend includes visitor auto-reply designs and rules.

You can connect a rule to a form and visitor email field, add conditions based on submitted values, customize the subject and message, preview the result with sample values, and choose immediate or delayed delivery. Saved designs can be reused or copied into an independent message before editing.

This is useful when you want visitors to receive a confirmation email after submitting a form, while still keeping the original lead saved in your WordPress dashboard.

Google reCAPTCHA v3 for built-in forms

Built-in forms can be protected with Google reCAPTCHA v3.

This helps reduce automated spam submissions while keeping the form experience simple for real visitors.

Optional InboxMend Cloud sync

InboxMend can optionally connect to InboxMend Cloud at https://inboxmend.com/ when you want visibility across one or many connected WordPress sites.

Cloud sync is designed for agencies, freelancers, WordPress admins, and teams that need a wider operational view across sites. Depending on the selected sync mode, Cloud can help monitor connection health, polling freshness, saved submission activity, Email Health signals, Email Log status, and issue trends.

Cloud sync is optional. The plugin can still save submissions, review leads, and show Email Health inside WordPress without connecting to InboxMend Cloud.

Best for

InboxMend is useful for:

• Small business websites that rely on contact forms.
• Agencies managing client WordPress sites.
• Site owners who do not want to lose enquiries.
• WordPress admins who need saved form submissions.
• Freelancers who want a simple lead inbox for client sites.
• Websites that need basic form storage without a full CRM.
• Sites where email notification problems need to be easier to review.

Privacy and data control

InboxMend stores form submissions inside your WordPress d