Tickzo – Support Ticket System
Tickzo is a comprehensive support ticket system that helps you manage customer inquiries efficiently. Perfect for businesses, online stores, and service providers who want to provide excellent customer support directly from their WordPress site. Key Features Unlimited Tickets – Create and manage unl
Tickzo is a comprehensive support ticket system that helps you manage customer inquiries efficiently. Perfect for businesses, online stores, and service providers who want to provide excellent customer support directly from their WordPress site.
Key Features
- Unlimited Tickets – Create and manage unlimited support tickets
- Unlimited Categories – Organize tickets with custom categories
- Priority Levels – Set ticket priorities (Low, Normal, High)
- Status Management – Track tickets with Open, Pending, and Closed statuses
- Email Notifications – Automatic email alerts for new tickets and replies
- User-Friendly Frontend – Beautiful ticket submission forms for your customers
- Admin Dashboard – Comprehensive admin interface with statistics
- Multilingual Ready – Full translation support (i18n)
- Shortcodes – Easy integration with [tickzo_form] and [tickzo_tickets]
- Responsive Design – Works perfectly on mobile, tablet, and desktop
How It Works
- 01Install and activate the plugin
- 02Add the [tickzo_form] shortcode to any page for ticket submission
- 03Add the [tickzo_tickets] shortcode to display user tickets
- 04Manage all tickets from the WordPress admin dashboard
- 05Respond to customer inquiries with ease
Perfect For
- Small businesses
- E-commerce stores (WooCommerce, etc.)
- Service providers
- Educational institutions