Abandoned Cart Reports For WooCommerce

If a cart is started by a user that’s logged into your store or logs in at any point after starting the cart the plugin will automatically associate the cart with the user account. On the data page you’ll see the entry for the cart as well as the users name and email address.

If a cart is started by an unknown user the plugin will show the IP address of the associated with the cart. This can be useful in the case that you’re using other software such as chat widgets because you can reference the IP address with the chat sessions.

If a cart is recovered by a user but that user doesn’t create and account the plugin will still create an association with the order and show the name and email address on the cart data page.

The plugin uses a library to filter out common web crawlers. In the case that the library doesn’t capture the crawler the plugin also has code that is able to look for patterns that indicate a crawler starting a bunch of carts and filter those carts out.

If you think the plugin is filtering carts the wrong way reach out and we’d love to help out.

We’d love to hear from you! We’re currently looking at ways to better report on abandoned carts as well as starting to work towards the ability to recover carts both via email as well as integrating with other services such as Facebook, Twitter, etc.