Playard — Sports Facility Booking System for Courts, Fields, Pitches, Venues and More

Booking Widget

• 5-step booking flow: Field → Date → Slot+Sport → Customer Details → Confirmation
• Real-time slot availability — refreshes every 30 seconds
• Multi-slot selection — book 1h, 2h, 3h etc. by clicking consecutive slots
• Stripe card payment (embedded, 3DS support)
• Cash / pay on arrival option
• Add to Google Calendar, Apple Calendar, or iCal on confirmation
• Embed anywhere with [playard] shortcode or Gutenberg block
• Any button can open the booking modal with data-playard-modal-trigger="1"

Customer Portal

• Phone OTP login — silent account creation on first booking
• Email + password login with forgot-password flow
• One-time code (OTP) login via email
• Profile management: name, email, phone, avatar photo
• Booking history with upcoming and past tabs
• Booking detail modal — view full details for any booking
• Download Receipt as PDF or Print directly from the booking detail modal
• Cancel bookings from the portal (configurable cancellation policy)
• “● Live” badge during active slots — cancel button hidden while playing
• Responsive design: desktop sidebar layout, mobile stacked layout

Admin Dashboard

• Today’s stats: bookings, revenue, pending count, new customers
• Bookings list with filters (field, status, payment, sport) and per-page selector
• Calendar view: Day / Week / Month
• Walk-in booking: slide-over panel with slot grid, customer search, payment options
• Booking status: pending → confirmed → running → completed; no-show; cancelled
• Auto-complete: WP-Cron marks past bookings completed every 5 minutes
• No-show marking after slot end time passes
• Reschedule: change date, time, or field
• Customer list with search, avatar, booking count, total spend
• Reports: Revenue, Booking Trends, Sport Breakdown, Occupancy Rate per Field
• Occupancy report: see how much of each field’s available capacity is being used
• Export data: select any combination of Bookings, Customers, Revenue, Trends, Sport, Occupancy and download as individual CSVs or a single ZIP archive
• Email log: view all outgoing notification emails
• Onboarding wizard: 5-step first-run setup (facility → field → payment)

Fields & Facilities

• Unlimited fields — no artificial limit on free plan
• Unlimited sports per field
• Per-field slot duration, buffer time, min/max advance booking
• Photo gallery per field
• Manual date/time blocking
• Grid or list view toggle in admin

Payments

• Stripe: embedded card form, test + live mode, webhook auto-confirmation
• Stripe walk-in payment link: admin creates booking → Stripe Checkout link emailed to customer
• Auto Stripe refund on admin cancel (based on cancellation policy) — free feature
• Cash / Pay on Arrival: instant booking, mark paid later

Email Notifications

• Booking confirmation (customer)
• Payment receipt (customer)
• Day-before reminder (customer)
• Same-day reminder (customer)
• Cancellation notification (customer)
• New booking alert (owner)
• Owner cancellation alert (owner)
• Set password invitation (new customer)
• Welcome email (on registration)
• Walk-in Stripe payment link email

Gutenberg Blocks

• Playard Field List — card or list layout; color pickers; shadow, radius, spacing controls; modal or link button
• Playard Booking Calendar — inline booking widget embed; field filter, compact mode

External Services

This plugin connects to external services in specific, optional situations. No data is sent unless the relevant feature is configured and used.

1. 01Stripe — Used only when the facility owner enters their own Stripe API keys and a customer chooses to pay by card. Card details are sent directly to Stripe to create a payment intent, confirm payment, create a Checkout session, or issue a refund. The plugin never stores card numbers. Data is sent to Stripe only at the moment of payment or refund. Service: Stripe, Inc. — https://stripe.com
2. 02Terms of Service: https://stripe.com/legal
3. 03Privacy Policy: https://stripe.com/privacy
4. 04OpenStreetMap Nominatim — Used only when the facility owner saves their facility address, to convert that address into map coordinates (geocoding). Only the owner-entered address is sent. This happens at the moment the address is saved. Service: OpenStreetMap Foundation — https://nominatim.openstreetmap.org
5. 05Usage Policy: https://operations.osmfoundation.org/policies/nominatim/
6. 06Privacy Policy: https://wiki.osmfoundation.org/wiki/Privacy_Policy
7. 07Google Maps (embed) — Used only by the optional “Facility Map” block, which embeds a public Google Maps iframe showing the owner-entered facility address. No API key is used and no personal data is sent beyond the public address shown on the map. Service: Google LLC — https://maps.google.com
8. 08Terms of Service: https://policies.google.com/terms
9. 09Privacy Policy: https://policies.google.com/privacy

The plugin is fully functional without any external service. Cash / Pay-on-Arrival booking works with no third-party connection.