EngageDock AI is a customizable floating contact widget for WordPress websites that want more leads and faster visitor communication. It helps small businesses turn website traffic into calls, texts, emails, and callback requests from one clean contact panel. Key Features: Click-to-Call – One tap ca
PricingFree downloadThe WordPress.org download is free. Pro versions, add-ons or external services may cost extra.
CompatibilityRequires WordPress 6.0 and PHP 7.4.
SourceWordPress plugins · Oct 18, 2026
01 / Source details
About this tool.
EngageDock AI is a customizable floating contact widget for WordPress websites that want more leads and faster visitor communication. It helps small businesses turn website traffic into calls, texts, emails, and callback requests from one clean contact panel.
Key Features:
Click-to-Call – One tap calling on mobile devices
Click-to-Text – Direct SMS messaging
Email – Quick email link
WhatsApp – Direct WhatsApp contact action
WhatsApp Pre-filled Message – Start conversations with a helpful default message
WooCommerce Product Messages – Include product title, price, and URL in WhatsApp messages
Product Inquiry Presets – Use ready-made WooCommerce WhatsApp messages for availability, shipping, pricing, and product choice questions
Book Now – Link visitors to your scheduling or booking page
Guided Setup Checklist – See what is complete and what still needs setup after install
Quick-Start Templates – Setup presets for local services, clinics, consultants, ecommerce, SaaS, finance, wellness, nonprofit, and booking-focused businesses
Smart Visibility Rules – Show the widget sitewide, on selected pages, home page, or WooCommerce product pages
Mobile/Desktop Controls – Choose where the widget and footer contact bar appear
Widget Style Presets – Minimal, modern rounded, professional, and high contrast styles
Conversion Score – Check lead capture readiness across contact channels, mobile visibility, WhatsApp, and CTAs
Business Hours Display – Show open/closed status in real-time
Social Proof Notifications – “X people contacted us recently” style popups
Save Contact (vCard) – Let visitors download your contact info
Get Directions – Link to Google Maps
Footer Contact Bar Builder – Configure and reorder footer actions
Analytics Dashboard – Track widget interactions and engagement
Fully Customizable – Colors, position, text, and more
Mobile Responsive – Looks great on all devices
Multisite Compatible – Perfect for managing multiple sites
Why People Install EngageDock AI
Launch a professional floating contact widget in minutes.
Increase call and callback leads from high-intent visitors.
Show real-time open/closed business hours to set clear expectations.
Let mobile visitors contact you in one tap.
Keep contact actions visible with a bottom contact bar.
External Services
This plugin can connect to external services in the following cases:
QR Code API (api.qrserver.com) – Used to render QR codes for phone, text, and email actions inside the widget. Trigger: only when a visitor opens a contact card that requires a QR code.
Data sent: encoded destination data for the QR code (such as a tel: , sms: , or mailto: value).
Service URL: https://api.qrserver.com/v1/create-qr-code/
Provider: goQR / Foundata GmbH
Terms of service: https://goqr.me/legal/tos-api.html
Configured booking link (optional) – Opens the booking service URL selected by the site owner when a visitor clicks the Book Now action.
Trigger: user click action.
Data sent: this plugin only opens the configured booking URL. Any additional data collection depends on the booking provider selected by the site owner.
Service URL: site-owner defined.
Provider terms/privacy: depend on the booking service selected by the site owner.
Custom outbound webhook (optional Pro feature) – Sends lead data to the webhook endpoint configured by the site owner.
Trigger: when a supported lead form submission is sent and the webhook integration is enabled.
Data sent: event name, timestamp, site name, site URL, and the submitted lead payload.
Service URL: site-owner defined.
Provider terms/privacy: depend on the webhook service selected by the site owner.
EngageDock deactivation feedback service (optional) – Collects feedback only when an authorized administrator selects a reason and clicks “Submit & Deactivate”. Choosing “Skip & Deactivate”, closing the dialog, bulk deactivation, or command-line deactivation sends nothing.
Data sent: selected reason, optional message, EngageDock version, WordPress version, PHP version, locale, and a pseudonymous installation identifier. Email addresses and site URLs are not sent.
Service URL: https://licenses.developerravi.com/wp-json/edai-license/v1/feedback
Provider: FinderPress / Developer Ravi
Purpose: aggregate deactivation reasons so the developer can prioritize fixes and requested features.
Local services (plumber, electrician, cleaning, repair)
Clinics and healthcare practices
Agencies and consultants
Hotels and hospitality websites
Schools and training centers
WooCommerce stores that need product inquiry, WhatsApp chat, and pre-sale support
Any business that needs quick website contact options
See it in action
Screenshots & previews.
Floating contact widget with call, text, email, callback, WhatsApp, booking, and directionsConversion Score checklist and desktop/mobile live previewLead Inbox Lite for callback, email, appointment, and AI handoff submissionsWooCommerce product inquiry cards, WhatsApp presets, and expanded quick-start templates
02 / Source details
Getting started.
For WordPress.org install:
01In WordPress Admin, go to Plugins > Add New
02Search for EngageDock AI - Smart Support Assistant
03Click Install Now, then Activate
04Go to EngageDock AI > Quick Setup and complete widget setup
For manual ZIP delivery (Free + Pro):
05In WordPress Admin, go to Plugins > Add New > Upload Plugin
06Upload engagedock-ai-smart-support-assistant.zip (Free) and activate it
07If you purchased Pro, upload engagedock-ai-smart-support-assistant-pro.zip
08Activate Pro and open EngageDock AI > Plan & License to activate your license key
03 / Source details
Frequently asked questions.
Can I use different settings for each site in a multisite network?
Yes! Each site in a WordPress multisite network can have its own settings configured independently.
Does the callback form send emails?
Yes, callback requests are sent via email to the address you specify in the settings. The plugin uses WordPress’s built-in wp_mail() function.
Can I track how many people use the widget?
Yes! EngageDock AI includes a built-in analytics dashboard that tracks widget opens, call clicks, text clicks, email clicks, direction clicks, callback submissions, and more. View your stats at EngageDock AI > Analytics.
Is this plugin good for lead generation?
Yes. The floating contact widget is designed to reduce friction so visitors can call, text, email, or request a callback quickly, which helps improve lead conversion.
Does this work on mobile?
Yes. EngageDock AI is mobile responsive and supports one-tap call/text actions on compatible devices.
How do I customize the colors?
Go to EngageDock AI > Appearance. You can set primary color, secondary color, and text color using the color pickers.
Can I hide the widget on certain pages?
Yes, enter comma-separated page slugs in EngageDock AI > Integrations & Advanced > Excluded Pages.
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