Pretty Simple Popup Builder

Use the support forum here for questions about the free standard plugin. If you’ve upgraded, please do not post questions about Premium to the forum. Premium members should head to our Support Center or send an email using the “contact us” form available from our plugin menu in your WordPress dashboard.

After successful installation and activation of this plugin, head to the plugin settings page in your WordPress Dashboard located in the left sidebar.

The standard plugin comes with a transparent black background to make the modal window or banner image visually pop. Upgrade to Pretty Simple Popup Premium to customize the background color and opacity. Create a fullscreen popup by changing the opacity to 100%.

“Testing Mode” allows admins to preview the popup on the site without visitors seeing it. Our built-in cache and cookie clearing make testing your popup hassle-free.

There are several reasons you might not see the popup although it is working correctly. Enabled? The popup is disabled by default until enabled in plugin settings. Excluded? If set to “except to logged-in users”, the popup will not show while you’re logged in. Logged in? If set to “testing mode”, the popup will not show when you’re logged out. Closed? If you’ve recently viewed the popup, it may not show again due to a cookie. Clear your browser cookie. Empty? When content is not entered into the template you will see an empty popup on preview.

For more troubleshooting tips visit our knowledge base.

The popup uses a time delay trigger which is the most popular method. The popup to display after a set time passes or even immediately if that’s your preference. The delay option is set in seconds or no delay. It is set to 5 seconds by default, a widely used recommended delay time.

Pretty Simple Popup is a brand new plugin with more features under development. Exit intent is on our future feature list.

Pretty Simple Popup is a brand new plugin with more features under development. Forms and email capture are on our future feature list.

Pretty Simple Popup is a brand new plugin with more features under development. Targeting areas of the site is on our future feature list.

The plugin uses a frequency cookie for controlling how often a visitor will see the popup. Use the built-in tools to clear your browser cookie or reset a new cookie to all visitors.

Our plugin is 100% ad free and we do not collect or store visitor data.

The popup templates are translation ready because you add your own text or banner image. This plugin was designed and developed in the US. There are currently no translation tools or language versions.

If your question is not listed here visit our knowledge base.

You can report security bugs through the Patchstack Vulnerability Disclosure Program. The Patchstack team help validate, triage and handle any security vulnerabilities. Report a security vulnerability.