Sendit.ma for WooCommerce

Check three things: the city list has been synced, the activation mode in the Sendit settings matches what you need (“Per Product” requires ticking the box on each product), and a WooCommerce shipping zone covering Morocco contains the “Sendit.ma Shipping” method.

Save the settings page with valid API keys: the list is fetched automatically. If it fails, the notice at the top of the page states the reason (invalid keys, network blocking, and so on). Force a city sync in WooCommerce → Sendit.ma retries immediately.

No. The list is fetched automatically when you save valid API keys, and refreshed once a week so rate changes made at Sendit reach your store on their own. The button is only there to force an immediate refresh.

The webhook URL must be saved in your Sendit.ma account exactly as shown, including its token (the token= parameter at the end). Without that token, requests are rejected for security reasons.

Yes, from the Sendit.ma Delivery Options panel on the order screen, as long as the parcel has not been created yet.

Yes, two ways. Add WooCommerce’s “Free shipping” method to your Morocco shipping zone (with a minimum amount or a coupon): when it is available it replaces the paid Sendit rate, and the order is still sent to Sendit. Or set “Free delivery from (MAD)” in the settings of the Sendit.ma Shipping method itself. Store pickup is always offered alongside Sendit, and WooCommerce → Sendit.ma → Other shipping methods lets you show your other carriers too.

Yes. The plugin remembers the unanswered attempt, and the next send first looks for the parcel at Sendit: if it exists, it is attached to the order, otherwise a new one is created. If the parcel was created from your Sendit account, enter its code under “Attach an existing parcel” in the order’s Sendit panel.

The order total minus refunds, or nothing for an order already paid online (bank transfer received, card). When in doubt the plugin collects. You can type a different amount in the order’s Sendit panel before sending it, for a deposit for example. Orders in a currency other than MAD need that amount, since Sendit collects in dirhams.

Yes. Define SENDIT_MA_PUBLIC_KEY and SENDIT_MA_SECRET_KEY in wp-config.php ; they take precedence over the settings page. The secret key you save in the settings is never displayed again: leave the field empty to keep it.

Choosing “Disable Sendit” in the settings, or deactivating the plugin, gives you back WooCommerce’s own checkout fields. Customer addresses keep their city name.

Yes. The plugin is free and no feature is gated. You need an active Sendit.ma account, and Sendit bills the physical deliveries separately at its published rates.