SSL installation fails with “Certificate verification failed!” How can I fix the issue?
After generating an SSL certificate with this plugin, if SSL installation fails and you see such an error message: “Certificate verification failed! The system did not find the root certificate that corresponds to the supplied Certificate Authority Bundle’s intermediate certificate. Please supply a full Certificate Authority Bundle with the root certificate included.”
Previously, only the intermediate certificate was included in the CA bundle, which caused installation failures on hosting servers (including cPanel servers) where the root certificate was not present in the local trust store.
Version 4.6.3 and later now always includes the root certificate in the CA bundle, which resolves this error. Please update the plugin to the latest version.
This fix also ensures correct handling of Let’s Encrypt’s newer Generation Y chains, which can contain more than three certificates.
How do I install the ‘Auto-Install Free SSL’ plugin?
Please click here to learn about plugin installation.
Does installing the free SSL plugin will instantly turn my site into HTTPS?
Sorry, it doesn’t. Installing the plugin and installing SSL certificates are two different processes. After installing this plugin, you need to do some steps. Please check the ‘AFTER ACTIVATION’ section in the documentation .
However, the Premium plugin installs SSL certificates with complete automation. Please check the video tutorial (1:42 min) at the top of this page and see how easy it is.
My website doesn’t accept credit cards. Why do I need an SSL certificate?
Please check the ‘Benefits of installing an SSL certificate on your WordPress website’ above.
How do I generate a free SSL certificate?
Please check the documentation . This documentation is for the free version of the plugin.
If you want complete automation, please check the Premium version’s video tutorial (1:42 min) at the top of this page.
How do I install an SSL certificate on my WordPress website?
Please click here to learn about installing an SSL certificate on your WordPress website.
FYI, the Premium version installs SSL certificates with complete automation.
I see a blank page when I try to generate an SSL certificate. How can I fix it?
Please check the log. It is located in the plugin menu. Most probably, you see an error saying ‘unable to register the account’ along with the following text in the log: urn:ietf:params:acme:error:invalidEmail
Let’s Encrypt™ API throws this error if an invalid email was set as the admin email of your WordPress website, for example, “yourname@yourdomain.mamp” or “anything@example.com”. Let’s Encrypt™ expects we should register an account with a working email.
To fix this, please update this plugin to the latest version and try generating the SSL again. Then you’ll get a text field to update the admin email address.
Feel free to contact us through the WordPress support forum if you still need help with any issues (with the complete log).
I have installed an SSL certificate but still don’t see any PADLOCK in the browser’s address bar. Why?
Please visit the plugin’s ‘Force HTTPS’ page and click the ‘Activate Force HTTPS’ button.
After installing an SSL certificate, I clicked the ‘Activate Force HTTPS’ button. But I got this error: “No valid SSL is installed”. How can I fix it?
This is a temporary issue. You may wait 24 hours or follow these steps:
Please access your website with HTTPS (e.g., https://example.com). If you are sure that the SSL certificate is installed correctly and the padlock is visible, please log in to your WordPress dashboard, open a new tab, write the following URL in the address bar by replacing ‘www.example.com’ with your domain name, and hit enter:
http://www.example.com/wp-admin/admin.php?page=aifs_force_https&aifsaction=aifs_force_https_override&checked_ssl_manually=done&valid_ssl_installed=yes How do I deactivate the HTTPS redirect?
Please click the ‘Revert to HTTP’ button on the plugin’s ‘Force HTTPS’ page.
Alternatively, open the email you received after activating the HTTPS redirect (or Force HTTPS) and click the link to deactivate HTTPS redirect and revert to HTTP. The subject line of that email is “‘Auto-Install Free SSL’ has activated Force HTTPS on your website YourDomain.com”. [Replace YourDomain.com with your WordPress website’s domain].
Are my website’s WWW and non-WWW versions included in the free SSL certificate?
If your website is accessible with WWW and non-WWW versions of the domain name (e.g., www.example.com and example.com) and both A record points to the same IP address, our plugin will include both versions in the free SSL certificate.
Why is the validity of the free SSL certificate 90 days? Is it a trial?
The validity period of free HTTPS certificate being 90 days is not a trial but rather a design choice of Let’s Encrypt™ that prioritizes security. With shorter validity periods, Let’s Encrypt™ encourages frequent certificate renewal, ensuring that websites always have up-to-date and secure certificates. This approach reduces the potential impact of compromised certificates.
The premium version of this plugin renews SSL certificates automatically. Automated renewal processes also make it easier for website owners to maintain security without manual intervention. While the 90-day validity might seem short, the automated renewal process ensures seamless and continuous protection for your website’s users.
Please click here to learn the statement of Let’s Encrypt™.
Does this plugin generate free SSL certificates for bare IP addresses (e.g., https://204.12.132.37)?
Let’s Encrypt™ issues SSL certificates for domain names rather than bare IP addresses. Free TLS certificates are designed to secure domain names, providing encrypted connections between users and websites. Using SSL certificates with domain names is considered the industry’s best practice.
If you’re looking to secure a website, it’s recommended to associate a domain name with the IP address rather than using the bare IP address. This enhances the user experience and aligns with security and usability standards.
Does this plugin issue free SSL certificates for localhost?
Let’s Encrypt™ does not issue SSL certificates for localhost. Let’s Encrypt™ certificates are intended for public domain names, which are accessible via the internet for the domain control validation (DCV) process. Since localhost is a local server and a hostname used for development, it is not publicly accessible and cannot be validated online using the HTTP-01 challenge (the most common method).
After you complete developing the website in the local development environment, please do the following to secure your website with a free SSL certificate:
- 01Use an existing web hosting server or hire a new one that is publicly accessible, i.e., available online.
- 02Use an existing domain name or purchase a new domain name.
- 03Associate the domain name with the IP address or nameservers of the online web hosting server, i.e., set A records or NS records.
- 04Migrate the website from your local development environment to the online web hosting server using a Migration and Backup Plugin, like ‘Duplicator’.
- 05If the domain name mentioned in steps 2 and 3 is different from your local hostname, replace it with the new domain name across all database tables using a plugin like ‘Better Search Replace’.
Rest assured, after you complete the above steps, you can easily generate an SSL certificate with this plugin, i.e., ‘Auto-Install Free SSL’. We’ve made the process as straightforward as possible for your peace of mind.
However, if you use a registered domain name (for your WordPress website), mapped to the localhost IP address (e.g., 127.0.0.1), and use the DNS-01 challenge for the domain control validation (DCV), our plugin will create a free SSL certificate for your registered domain name. Then you can download the SSL certificate files from our plugin’s ‘Generate SSL’ page and manually install them on the local server. In that case, we recommend you map the registered domain name to the localhost IP address (e.g., 127.0.0.1) using your local computer’s host file, but don’t set A records pointing to the localhost IP with your domain registrar. Use your domain registrar only to set TXT records for the DNS-01 challenge. Please read this for more information: https://letsencrypt.org/docs/certificates-for-localhost
Will this plugin create free SSL certificates for a registered domain name mapped to a localhost IP address (e.g., 127.0.0.1)?
It is possible only if you can use the DNS-01 challenge for the domain control validation (DCV).
However, using the HTTP-01 challenge (the most common method), it is not possible. If you map a registered domain name to a localhost IP address, it is still a localhost and can’t be accessed online. This means that the domain name is only accessible from your local computer and cannot be used to get a free SSL certificate from Let’s Encrypt™ using the HTTP-01 challenge. For more details, please refer to the previous FAQ.
Why does this plugin need my web server to serve static files?
Let’s Encrypt™ issues free SSL certificates only after successful domain control validation (DCV).
Let’s Encrypt™ HTTP-01 challenge works by creating a specific text file with specific content in a specified directory (.well-known/acme-challenge/) of the document root of the website, as defined by the ACME standard. The file name and its content are variable. Our plugin creates this file with the specific text by automatically communicating with the Let’s Encrypt™ API server, and as per their requirements. Users of the free version can download the static file and upload it to the specified directory. The premium plugin uploads this file to the specified directory automatically.
It’s the responsibility of your web server to make the static file available at the specific public URL. This is the standard behavior of every web server. To validate your domain control, Let’s Encryp