Capi Agent
An AI team for your store. Never sleeps. Never late. Never misses a chance. Capi Agent puts an AI sales and support agent on your WooCommerce store. It answers your shoppers in their own language, day and night, from your real products and orders — and hands the conversation to your team when a pers
About this tool.
An AI team for your store. Never sleeps. Never late. Never misses a chance.
Capi Agent puts an AI sales and support agent on your WooCommerce store. It answers your shoppers in their own language, day and night, from your real products and orders — and hands the conversation to your team when a person should take over.
This plugin connects your store to the Capi Agent platform in one step. You press “Connect with Capi Agent”, sign in and choose your brand, and the plugin does the rest: it creates the access key inside your own store, adds the chat to your storefront, and turns on cart tracking. No code to paste, no keys to copy.
What the agent does for your shoppers
- Answers product questions from your synced catalog — price, stock, variants, and comparisons of up to four products.
- Tracks orders — a shopper asks “where is my order?” and gets the real status from WooCommerce.
- Recommends products and suggests items that go well with what is already in the cart.
- Sends a ready buy link in the chat: the product goes straight into the cart, with its discount code applied, and checkout opens.
- Shares discount codes within limits you set — never above the caps you choose.
- Understands voice messages and replies in the shopper’s language: Arabic, English, Turkish and more.
- Hands over to a person when a shopper is frustrated or asks for one, and stays silent while your team member is answering.
Sales and recovery
- Abandoned carts are seen from the first item added , not only when a payment fails — WooCommerce alone cannot show you these carts.
- Cart reminders with a link that brings the shopper back to their own cart.
- Proactive chat that greets visitors on chosen pages, or a shopper who has left items in the cart.
- Revenue attribution — see which conversation, campaign or reminder led to a real order.
One inbox for every channel
Conversations from your website chat, WhatsApp, Instagram, Facebook Messenger and email arrive in one inbox. Your team can take over any conversation, add internal notes, assign it to a colleague and track response times.
