Happy customers are your best marketers. So why not ask them to leave a review? Send an automated, personalized email reminder to each customer after a transaction – make reviewing easier than ever before! Enhance the standard WooCommerce reviews with extra features, and reassure customers by having
PricingFree downloadThe WordPress.org download is free. Pro versions, add-ons or external services may cost extra.
CompatibilityRequires WordPress 4.5 and PHP 7.4.
SourceWordPress plugins · Oct 18, 2026
01 / Source details
About this tool.
Happy customers are your best marketers. So why not ask them to leave a review?
Send an automated, personalized email reminder to each customer after a transaction – make reviewing easier than ever before!
Enhance the standard WooCommerce reviews with extra features, and reassure customers by having their questions answered with a Q&A section on product pages.
The Customer Reviews for WooCommerce plugin helps you increase engagement, build loyalty, improve SEO, and get more sales with social proof.
Localized to 37 languages and installed on over 80,000 stores!
The plugin includes an optional integration with an external service to verify customer reviews. CusRev collects reviews from customers and verifies their authenticity.
You can find information about CusRev ‘s terms and privacy policy on our website .
🔥 Main Features
Automated or manual review reminder emails
Manual review reminders by WhatsApp with the ‘click to chat’ integration
Aggregated and on-site review forms to allow quick and easy reviewing
Enhanced reviews, including ratings, images, voting and filtering options
Offer discounts in exchange for reviews
Integration with Google Shopping
Question and Answer feature, allowing customers to ask and answer FAQs
Import and export reviews
✉️ Review Reminders – Make Reviewing Easy
Customer Reviews for WooCommerce makes reviewing simple.
You can easily set it to send out review collection emails, days or weeks after purchase. The review form makes it as simple as possible for the customer to leave a review.
It’s an easy process:
01Your customer places an order.
02You fulfill the order and mark it as completed.
03After a delay (customizable by you), your customer receives an automated review request email.
04The customer leaves a review for all of their purchases on an aggregated form. Reviews can include ratings, images, and videos to increase trust.
The review is posted in the standard WooCommerce review format and published on your site.
You can even choose to automatically send the customer a discount code for future purchases as a thank you.
Plus, benefit from:
A one-page review form where customers can review multiple items in one go
Manual email invitations for selected orders
Manual WhatsApp review invitations via the ‘click to chat’ integration
Personalized emails for each customer with built-in variables
Emails restricted for particular categories of products or customers with specific user roles
Quick and easy functionality thanks to a responsive email template and custom colors
An Unsubscribe option
A built-in testing tool to ensure emails look beautiful before sending
Reminders in different languages via “qTranslate X”, “Polylang”, “TranslatePress” and “WPML” plugin integration
Support for custom WooCommerce order statuses
Tracking when customers open emails with review invitations and when customers view aggregated review forms
💸 Boost Sales – With Extra Features
Did you know that displaying reviews can increase conversion by 270%?
Reviews show that people can trust your site. Other people have bought from you before, and it went so well that they want to share their experience. That social proof is important. Customers need to know your product images and descriptions can be trusted. They need to know their bank account is safe.
Turn your visitors into customers by displaying reviews!
Plus, benefit from:
Photo reviews (let customers upload pictures with reviews)
Video reviews (let customers upload videos with reviews)
Additional rating criteria on review forms to rate different features of products
Questions about customer attributes on review forms
Preventing spam by enabling a CAPTCHA for reviews (choose from Cloudflare Turnstile, hCaptcha, reCAPTCHA V2 or reCAPTCHA V3)
Displaying a terms and privacy checkbox that people need to tick before posting reviews
Showing reviews summary bar on product pages
Filtering reviews by rating
Enabling visitors to vote on reviews left by your customers
Lazy loading of reviews and attached pictures
Sorting reviews by date or votes
Review tagging
Trust Badges that show a summary of verified customer reviews
Built-in shortcodes to display a responsive list, grid, or slider of reviews on any page or post
Creating avatars from initials of customer names, using standard WordPress avatars or hiding avatars completely
🔎 Boost SEO – The Automated Way
Google loves something new! Add new content to your site automatically with customer reviews.
Show off review ratings directly in Google searches, and boost your site’s clickthrough rate.
Plus, benefit from:
Getting unique, user-generated SEO content for your shop – customer reviews often contain long tail keywords
Building user-generated content (UGC) such as photos and videos uploaded by your customers
Embedding JSON-LD structured data for product reviews to help search engines better understand and display your review content
Enhancing rich snippets and structured data markup for reviews with pictures
Enhancing the standard WooCommerce structured data markup with product identifiers (GTIN, MPN, Brand)
😀 Boost Engagement – With Better Feedback
Customers believe that only 8% of companies deliver a great experience – but that can change!
Use reviews to get direct feedback from your customers. Find out the good and bad parts of their experience.
You can make business decisions based on the feedback you receive and keep your customers happy.
Plus, benefit from:
Receiving feedback for multiple products at once with aggregated review forms
Personalized email templates
Enabling customers to vote on past reviews
🚀 Boost Loyalty – Grow Your Repeat Business
Market to your existing customers!
It’s simple: our review reminders keep you in the forefront of their minds, and offering coupon codes for future purchases gets them back to your store.
It’s easy for a customer to leave a review and receive their coupon, which creates a double whammy effect: the customer comes back for more, and you gain valuable feedback. Maybe they’ll even gift the voucher to a friend!
Plus, benefit from:
Automatically generating new coupons for ongoing customer reviews
Fair rules for coupon creation – customers will be awarded with a coupon regardless of how positive or negative their review is
Automatic emails with coupons upon review submission
Personalizing emails with coupons for each customer using built-in variables
Fine-tuning coupon properties according to your sales strategy
Working out-of-the-box with a responsive email template with custom colors
A built-in testing tool to ensure emails look beautiful before sending
Emailing coupons in different languages via “qTranslate X”, “Polylang”, “TranslatePress” and “WPML” plugin integration
Displaying a badge next on reviews awarded with coupons to build trust between customers and your business
🤔 Reassure Customers – With Questions & Answers
There’s nothing more reassuring to customers than having their questions answered – with Customer Reviews for WooCommerce you can do just that by:
Adding a tab with Questions & Answers or FAQs to product pages on your website
Letting your prospective customers ask questions about products and view questions others have asked
Increasing sales by answering questions and making sure prospective customers have all the information available to make a purchase decision
Reducing return and refund requests by providing answers to common questions about products, as well as offering extra information to avoid any potential misunderstanding of product features or benefits
Improving SEO with content created by your customers – that in turn helps search engines better understand and index your website
Sending email notifications to customers about replies to their questions and making them come back to your website
Displaying a terms and privacy checkbox that people need to tick before asking questions or posting answers
🛒 Google Shopping Integration
Generate an XML feed with products for Google Shopping
Generate an XML feed with product reviews for Google Shopping
Show star ratings in Google Shopping search results
⬇ Import and Export
Want to add reviews or questions and answers from external websites? No problemo.
Just use the import reviews feature, which automatically creates reviews in WooCommerce based on a CSV file. Or use the import Q&A feature to upload product questions and answers from a CSV file.
Similarly, you can export WooCommerce reviews or questions and answers to a CSV file.
Import / export product and store reviews
Import / export reviews with images and videos
Import / export questions and answers (Q&A)
Quick and Easy Set-Up
06Make sure that WooCommerce is installed.
07Then, just follow the Getting Started Tutorial on our official support portal or watch the video tutorial.
Get Even More Features – With the Pro Version
CusRev has two plans: Free and Pro. The Pro plan offers additional features and email support – to find out more and purchase a license, please visit CusRev’s website .
See it in action
Screenshots & previews.
Enhancements in the reviews section on a product page[cusrev_reviews_grid] shortcode to display a grid of product reviews on any page or post of a website (also available as a Gutenberg block)Enhanced Reviews SectionQuestions and AnswersReview RemindersReview FormsReviews GridReviews SliderGoogle Shopping XML Product FeedGoogle Shopping XML Product Reviews FeedTrust BadgesReview Reminders (Admin Dashboard)Questions and Answers (Admin Dashboard)Import and Export ReviewsReview Tagging (Admin Dashboard)
02 / Source details
Getting started.
01Make sure that WooCommerce plugin is installed and activated. If it is not installed, please install WooCommerce . Our plugin will not work without WooCommerce.
02Upload the plugin files to the /wp-content/plugins directory, or install the plugin through the WordPress ‘Plugins’ screen directly.
03Activate the plugin through the ‘Plugins’ screen in WordPress
04Go to the Reviews > Settings in WordPress admin area to configure the plugin
03 / Source details
Frequently asked questions.
I found a bug in the plugin. How to get it fixed?
Please create a new topic at the support forum and provide detailed information with a screenshot.
How to get Site Key and Secret Key for the CAPTCHA?
Please visit a website of the CAPTCHA service that you selected and sign up for an account. Then, you will be able to get API key pair (Site Key and Secret Key) for your website. Copy these keys and paste into the settings of the plugin.
Will collected reviews be shown as stars in Google?
The standard WooCommerce functionality already includes structured data mark up to display your product reviews effectively within organic search results. This plugin extends the standard functionality and adds some extra mark up to help search engines properly crawl your shop. It is important to understand that having a valid structured data mark up in place makes your website eligible for organic stars in Google but it doesn’t guarantee that they will be shown. You can test the rich snippets using Google’s Structured Data Testing Tool .
How to customize template of the reviews on a single product page?
The plugin uses the standard reviews template provided by WooCommerce and enhances it with the reviews summary bar. If your theme requires a customized reviews template or you would like to use a customized reviews template for some other reason, it is possible to do so. Here is how to do it: 1) Create a folder ‘customer-reviews-woocommerce’ in your current theme’s folder. 2) Copy file ‘cr-single-product-reviews.php’ from ‘templates’ subfolder in the plugin’s folder to the folder created at step 1. 3) Customize the file ‘cr-single-product-reviews.php’ in the current theme’s folder according to your requirements.
How to Change Sorting of Reviews?
If you would like to change how reviews are sorted on product pages, it is possible to do so using the standard WordPress functionality. Go to Settings -> Discussion menu and find options “Break comments into pages with X top level comments per page and the last/first page displayed by default” and “Comments should be displayed with the older/newer comments at the top of each page”. You can control how reviews are sorted and displayed on product pages by modifying these options.
Website LLMs.txt and LLMs-Full.txt Generator is an LLMs.txt generator and llms-full.txt generator for WordPress. It helps site owners generate, manage, preview, validate, and serve AI discovery files from published public content. Use it to create structured /llms.txt and optional /llms-full.txt end
EngageDock AI is a customizable floating contact widget for WordPress websites that want more leads and faster visitor communication. It helps small businesses turn website traffic into calls, texts, emails, and callback requests from one clean contact panel. Key Features: Click-to-Call – One tap ca
Altify AI is an auto ALT text and AI ALT text plugin for WordPress images. It helps generate descriptive image ALT text for accessibility and image SEO. Use bulk image ALT text tools for your Media Library, generate featured image ALT text automatically, and scale WooCommerce image ALT updates with
The Accepted Payment Methods plugin is a straightforward, lightweight solution that enhances your website by displaying visually appealing icons of the payment methods you accept. This plugin is ideal for a variety of websites, including e-commerce platforms, service-oriented websites, and informati
