How do you install FooSales POS?
Simply visit the Get Started page which will guide you through the entire setup process.
How long does the FooSales POS setup process take?
Setup takes just a few seconds! Simply install the FooSales POS plugin, activate your free trial, and start selling.
Is there a free trial or live demo of FooSales?
There are currently two options available to test FooSales before signing up for a paid plan:
- 01You can try a live demo of the latest FooSales web app without signing-up for a free trial
- 02If you would like to try the FooSales iPhone/iPad and Android apps, you can sign-up for a 7-day free trial
How much does FooSales POS cost?
Various plans are available to suit your needs.
Please see our Pricing page for current plan and pricing information.
Will I get access to FooSales on all supported platforms or are there hidden fees?
Yes. An active FooSales plan gives you access to the FooSales POS apps on all platforms for a fixed annual fee.
Does the FooSales POS plugin work anywhere in the world?
FooSales POS works in any country that WooCommerce supports which is practically all countries. WooCommerce currently integrates with over 100 different payment gateways.
What languages do the FooSales apps support?
The FooSales apps currently support: English, Afrikaans, Czech, Dutch, French, German, Italian, Portuguese and Spanish.
Does FooSales process payments or integrate with third-party card readers?
FooSales offers direct integrations with most Square and Stripe Readers to process payments. If you don’t use Square or Stripe, card payments can be manually processed using any third-party card reader of your choice and set to “Card Payment” at checkout. The payment type can also be set to Cash, Direct Bank Transfer, Check, Cash on Delivery and Other Payment Method or you can create your own custom payment methods.
Refer to the FooSales Payments help document to learn more.
Which Square and Stripe Terminal card reader models are supported in FooSales
The current list of supported card reader models can be found on the Hardware page .
Where can I buy Square and Stripe Terminal card readers?
You can purchase Square Readers directly from Square or from select online and physical retailers in the countries where Square is available such as Amazon.
Stripe Terminal readers must be ordered directly from Stripe through your Stripe dashboard (Note: model availability differs by region).
Can I accept credit card payments over the phone?
Yes, you can process card transactions directly within the FooSales apps by selecting the Square Manual Payment or Stripe Manual Payment option and entering your customer’s card details manually. With this option you do not require the customer’s physical card or reader hardware to process the payment. You can also use any other payment method to process the order over the phone and complete the order in FooSales with the selected payment type.
Does FooSales support contactless payments (Tap to Pay)?
Yes. FooSales supports Tap to Pay on iPhone and Tap to Pay on Android through Stripe and Square, allowing you to accept card and mobile wallet payments (Apple Pay and Google Pay) directly on a compatible phone without needing to use a separate card reader.
What makes FooSales POS different from other POS systems?
Most traditional point of sale systems are stand-alone systems and are not designed to natively work with WooCommerce. They rely on bridging plugins to sync product catalogs between WooCommerce and their own catalog management systems. FooSales on the other hand is an WooCommerce first platform. FooSales POS connects directly to WooCommerce and uses it as a central database. This means you won’t have any syncing issues and your data is always secure and up to date, no matter how many stores or devices you connect.
Can I run FooSales POS on any computer?
Yes! The FooSales POS web app runs in most modern web browsers including Google Chrome, Safari, Firefox and Microsoft Edge.
Can I use FooSales on my phone?
Yes. The FooSales iPhone and Android apps work on phones as well as tablets, and the interface is optimized for smaller screens. You can also take contactless payments on the same phone with Tap to Pay on iPhone or Tap to Pay on Android, without needing a separate card reader.
Can I run the FooSales POS web app on my own domain?
Yes, FooSales runs on the same domain as your WooCommerce store.
Does FooSales support products that are sold in decimal quantities (length, weight etc.)?
Yes! FooSales has built-in functionality that allows you to sell products using decimal quantities but this needs to first be configured in FooSales. You can even sell regular products alongside products that use decimal quantities. Please refer to this help document for more information.
Can I control what my staff can do in the POS?
Yes. FooSales uses WordPress user role capabilities to control which users can access the POS and which features each role can use. You can also require users to enter their own PIN to unlock the POS, set an auto-lock timeout and allow staff to switch between users on a shared device. Refer to the POS User Management help document to learn more.
Do you charge for technical support?
We provide free customer support, however, the only support channel that we currently offer is via email. Our support team is distributed across a few different time zones and we only communicate in English at present.
Can I use FooSales POS without WordPress and WooCommerce?
Unfortunately, not at the moment. FooSales POS is a WooCommerce point of sale platform. It is specifically designed and built for the WooCommerce platform.
Can I use FooSales POS to manage multiple WooCommerce websites?
Yes, however, you will need to purchase a plan for each website/domain.
Does FooSales POS have a Plugin Privacy Policy?
Yes, we have a separate FooSales Privacy Policy and FooSales Plugin Privacy Policy
Does FooSales POS store my data or transmit it to any third-parties?
FooSales POS connects directly to your WooCommerce database using our secure REST API which fetches your store data (customers, products and orders). None of this information is saved or passed on to any third-party servers, including our own.
WooCommerce handles all the ecommerce functionality and payment processing in exactly the same way as your online store. The only customer data that we store on our side is related to your actual FooSales POS account and billing details (i.e. name, billing address, website store URL, email address and password).
FooSales POS complies with the EU’s General Data Protection Regulation (GDPR) for added peace of mind.
