Gleap for WordPress & WooCommerce

Yes. You can create one for free while connecting — the Connect button takes you to Gleap and back.

Yes. On any WordPress site you get the chat with Kai, help center, bug reports, surveys and secure identification of logged-in users. The WooCommerce features appear when WooCommerce is active.

The widget (loaded from sdk.gleap.io) sends what your visitors type into it, plus technical data for bug reports (page URL, browser, console and network logs, screenshots and replays when a report is submitted). For logged-in users the plugin passes their name, email and (if set) billing phone, signed with your project secret. With WooCommerce connected, the plugin sends for each registered customer: customer ID, name, email, billing phone, number of orders, total spent, currency, account creation date, and the date and number of the last order. Guests are not synced. When a user is deleted, Gleap is told to delete the contact. Order details (items, status, shipping, returns) are not copied in bulk: Gleap reads them live through the WooCommerce REST API key the plugin creates, when Kai or your team needs them.

Open Gleap in the WordPress menu and click Disconnect . The plugin tells Gleap, deletes the WooCommerce API key it created, stops the contact sync and removes the widget. Deleting the plugin does the same and removes all its settings.

Yes. The plugin declares compatibility with High-Performance Order Storage and the cart & checkout blocks and only uses the WooCommerce order APIs.

Yes. Each site connects to Gleap separately from its own Gleap page.

Yes. On the first load after updating, your SDK key, secrets, frontend/admin switches and role restrictions are moved to the new settings page automatically.

gleap_identify_data (filter): change the data passed to Gleap.identify . gleap_modify_token / gleap_modify_identity_token (filters): change the SDK key or identity secret at runtime. do_action( 'gleap_send_custom_event', $event ) : send an event to Gleap (needs the secret API token). gleap_customer_event (filter): change the contact data synced for a WooCommerce customer. gleap_backfill_roles (filter): roles imported after connecting (default customer ).