HeroChat
Streamline your customer communication with HeroChat, a powerful live chat and chatbot solution designed for conversational marketing. Save time, increase engagement, and convert more visitors into customers using a system built for real-time interaction. Here’s how HeroChat helps you grow your busi
About this tool.
Streamline your customer communication with HeroChat, a powerful live chat and chatbot solution designed for conversational marketing.
Save time, increase engagement, and convert more visitors into customers using a system built for real-time interaction.
Here’s how HeroChat helps you grow your business and improve communication.
Live chat
Easily add a live chat widget to your website and start conversations with your visitors instantly.
With HeroChat, you can:
- Provide real-time customer support directly on your website
- Assist potential customers during their decision-making process
- Engage visitors and capture leads efficiently
- Automate conversations using chatbot functionality
Real-time notifications
Stay connected and never miss a message.
HeroChat includes a complete notification system, including:
- Email notifications
- Push notifications
- Desktop alerts
- Sound alerts and visual indicators
You can also update the browser tab title dynamically when new messages arrive.
Mobile experience
Turn any device into a support hub.
HeroChat works seamlessly across desktop and mobile devices and can be used as a progressive web app.
Install it on your smartphone or computer and manage conversations from anywhere.
Support features
- Manage conversations in real time
- Knowledge base integration
- Message editor and saved replies
- Departments and routing
- Notifications and queue management
- Email integration
- Omni-channel communication
- AI-powered translations and smart replies
- Reports and analytics
