LTL Freight Quotes – ABF Freight Edition

Installation Overview

Before installing this plugin you should have the following information handy:

1. 01Your ABF Freight account ID.

If you need assistance obtaining any of the above information, contact your local ABF Freight office or call the ABF Freight corporate headquarters at 800-610-5544.

A more comprehensive and graphically illustrated set of instructions can be found on the Documentation tab at eniture.com .

1. Install and activate the plugin In your WordPress dashboard, go to Plugins => Add New. Search for “LTL Freight Quotes – ABF Freight Edition”, and click Install Now. After the installation process completes, click the Activate Plugin link to activate the plugin.

2. Get an API key from Eniture Technology Go to Eniture Technology and pick a subscription package. When you complete the registration process you will receive an email containing your Eniture API Key and your login to eniture.com. Save your login information in a safe place. You will need it to access your customer dashboard where you can manage your API keys and subscriptions. A credit card is not required for the free trial. If you opt for the free trial you will need to login to your Eniture Technology dashboard before the trial period expires to purchase a subscription to the API key. Without a paid subscription, the plugin will stop working once the trial period expires.

3. Establish the connection Go to WooCommerce => Settings => ABF Freight. Use the Connection link to create a connection to ABF Freight.

5. Select the plugin settings Go to WooCommerce => Settings => ABF Freight. Use the Quote Settings link to enter the required information and choose the optional settings.

6. Define warehouses and drop ship locations Go to WooCommerce => Settings => ABF Freight. Use the Warehouses link to enter your warehouses and drop ship locations. You should define at least one warehouse, even if all of your products ship from drop ship locations. Products are quoted as shipping from the warehouse closest to the shopper unless they are assigned to a specific drop ship location. If you fail to define a warehouse and a product isn’t assigned to a drop ship location, the plugin will not return a quote for the product. Defining at least one warehouse ensures the plugin will always return a quote.

7. Enable the plugin Go to WooCommerce => Settings => Shipping. Click on the Shipping Zones link. Add a US domestic shipping zone if one doesn’t already exist. Click the “+” sign to add a shipping method to the US domestic shipping zone and choose ABF Freight from the list.

8. Configure your products Assign each of your products and product variations a weight, Shipping Class and freight classification. Products shipping LTL freight should have the Shipping Class set to “LTL Freight”. The Freight Classification should be chosen based upon how the product would be classified in the NMFC Freight Classification Directory. If you are unfamiliar with freight classes, contact the carrier and ask for assistance with properly identifying the freight classes for your products.

What happens when my shopping cart contains products that ship LTL and products that would normally ship FedEx or UPS?

If the shopping cart contains one or more products tagged to ship LTL freight, all of the products in the shopping cart are assumed to ship LTL freight. To ensure the most accurate quote possible, make sure that every product has a weight, dimensions and a freight classification recorded.

What happens if I forget to identify a freight classification for a product?

In the absence of a freight class, the plugin will determine the freight classification using the density calculation method. To do so the products weight and dimensions must be recorded. This is accurate in most cases, however identifying the proper freight class will be the most reliable method for ensuring accurate rate estimates.

Why was the invoice I received from ABF Freight more than what was quoted by the plugin?

One of the shipment parameters (weight, dimensions, freight class) is different, or additional services (such as residential delivery, lift gate, delivery by appointment and others) were required. Compare the details of the invoice to the shipping settings on the products included in the shipment. Consider making changes as needed. Remember that the weight of the packaging materials, such as a pallet, is included by the carrier in the billable weight for the shipment.

How do I find out what freight classification to use for my products?

Contact your local ABF Freight office for assistance. You might also consider getting a subscription to ClassIT offered by the National Motor Freight Traffic Association (NMFTA). Visit them online at classit.nmfta.org.

How do I get a ABF Freight account?

Check your phone book for local listings or call 800-610-5544.

Where do I find my ABF Freight ID?

To successfully connect the app to ABF Freight you need an API ID. If you don’t have one, sign into abfs.com and click on eCommerce in the navigation menu. Locate and click on the section titled ABF API. Click on the Request link associated with the Rate Quote API. Complete and submit the form. The status will change to indicate that your request is being processed.

How do I get a Eniture API Key for my plugin?

You must register your installation of the plugin, regardless of whether you are taking advantage of the trial period or purchased a API key outright. At the conclusion of the registration process an email will be sent to you that will include the Eniture API Key. You can also login to eniture.com using the username and password you created during the registration process and retrieve the Eniture API Key from the My API keys tab.

How do I change my Eniture API Key from the trail version to one of the paid subscriptions?

Login to eniture.com and navigate to the My API keys tab. There you will be able to manage the licensing of all of your Eniture Technology plugins.

How do I install the plugin on another website?

The plugin has a single site API key. To use it on another website you will need to purchase an additional API key. If you want to change the website with which the plugin is registered, login to eniture.com and navigate to the My API keys tab. There you will be able to change the domain name that is associated with the Eniture API Key.

Do I have to purchase a second API key for my staging or development site?

No. Each API key allows you to identify one domain for your production environment and one domain for your staging or development environment. The rate estimates returned in the staging environment will have the word “Sandbox” appended to them.

Why isn’t the plugin working on my other website?

If you can successfully test your credentials from the Connection page (WooCommerce > Settings > ABF Freight > Connections) then you have one or more of the following licensing issues:

1) You are using the Eniture API Key on more than one domain. The API keys are for single sites. You will need to purchase an additional API key. 2) Your trial period has expired. 3) Your current API key has expired and we have been unable to process your form of payment to renew it. Login to eniture.com and go to the My API keys tab to resolve any of these issues.