MaxSellora – AI Chat That Converts Visitors to Buyers

💡 What changes when you add MaxSellora to your store

✅ Recover sales that would otherwise be lost — AI answers buying questions instantly, 24/7, even at 2:00 AM on weekends ✅ Reduce repetitive support requests by up to 80% — let AI handle the common questions so your team can focus on customers who really need human help ✅ Increase average order value automatically — intelligent upsell and cross-sell recommendations built into every conversation ✅ Keep shoppers engaged before they leave — answer questions at the right moment to reduce abandoned visits and missed opportunities ✅ Let customers talk instead of type — voice chat lets shoppers ask questions naturally and hear spoken answers, completely hands-free ✅ Free unlimited human live chat — switch to Operators-only mode and route every conversation directly to your team, with no AI credits required ✅ Automatically switch between AI and human support — schedule Operators-only mode for business hours, evenings, weekends, or any custom timetable ✅ Instant human takeover — transfer any conversation from AI to a live operator with a single click, without interrupting the customer ✅ Start chatting immediately — optionally remove the name and email form so visitors can ask their first question without extra steps ✅ Reply from Telegram — answer customers, receive notifications, and manage conversations without opening your dashboard ✅ Reply from Slack — manage the same live inbox and receive instant notifications directly inside Slack ✅ Matches your store automatically — choose between elegant Glass or Classic styles that blend naturally with your website ✅ Perfect on every device — responsive fullscreen experience on mobile with smooth scrolling and zero layout issues ✅ Privacy-friendly by design — GDPR-ready with an automatic privacy policy snippet and no visitor data stored inside WordPress

🤖 What your customers can ask — and get a real answer to

Customers can ask things like:

• “Which product is best for beginners?”
• “What’s the difference between these two products?”
• “Is this item in stock?”
• “Where is my order?”
• “Can you recommend something cheaper?”

MaxSellora reads your live WooCommerce catalog to give accurate, specific answers — not generic chatbot responses that send customers back to Google.

🌍 Multi-language, out of the box

MaxSellora detects the language your visitor writes or speaks and replies in that same language — French, Spanish, Turkish, Chinese, Portuguese, and many more. There is no fixed “four language” limit on AI answers.

• AI chat — auto-detects each message and responds in the customer’s language (typed or voice)
• Voice chat — OpenAI Whisper recognizes 99+ spoken languages with no extra setup
• Widget UI — buttons, placeholders, and chrome translated for English · Persian (Farsi) · Arabic · German (from your WordPress locale; other locales use English labels while the AI still answers in the visitor’s language)

🎙️ Voice Chat — let customers talk, not type

Some shoppers would rather speak than type — especially on mobile. With AI Voice Chat , your customer just taps the microphone, asks out loud, and MaxSellora listens, understands, and answers back in a warm, natural voice. It’s the closest thing to a real conversation with your best salesperson.

• 🎤 Tap-to-talk microphone built right into the chat widget — no app needed
• 🗣️ Speech-to-text powered by OpenAI Whisper — 99+ languages auto-detected, no setup
• 🔊 Lifelike spoken replies (OpenAI text-to-speech)
• ▶️ A real audio player on every voice message — play, pause, and scrub back and forth
• 📱 Hands-free and accessibility-friendly, perfect for mobile shoppers
• 📲 Fully responsive widget — on phones the chat opens edge-to-edge (fullscreen), with a prominent minimize control to return to the store
• 🎚️ One simple toggle: WooCommerce → MaxSellora → Settings → Voice Chat

Voice chat is off by default — flip the switch whenever you’re ready to give your store a voice.

👥 Operators-only mode — full human support, zero cost

Sometimes you want every conversation handled by your team — no AI at all. With Operators-only mode , new chats skip the AI from the first message and go straight to your human operators.

• 🚫 AI never replies while this mode is on
• 👤 Every new chat starts in the operator queue immediately
• 🔒 Customers cannot switch back to AI from the widget
• 🎙️ Voice chat is disabled automatically in this mode
• ⏰ Schedule it — set a From/To time window (e.g. 22:00–08:00) and it switches on and off automatically using your site’s timezone. Overnight windows supported.
• ⚙️ One toggle: WooCommerce → MaxSellora → Settings → Features
• 🔄 Stays in sync between your WordPress admin and MaxSellora dashboard

Free, forever: No paid plan needed. Enable Operators-only mode on the free account and your store gets a professional live-chat widget plus the full operator toolkit — dashboard inbox, Telegram Mini App, Slack, notifications, read receipts, and handoff controls — without consuming AI credits or paying a subscription.

🎨 Widget Appearance

Make the chat feel like part of your store, not a bolt-on:

• Classic (solid) or Glass (transparent) panel style — frosted, modern look
• Adjustable transparency — slider from 5% to 60% for the glass effect
• Custom launcher icon — replace the default bubble with your own image
• Custom AI header icon — shown at the top of the chat during AI conversations (not while a human operator is answering)
• Custom header title — replace the default “MaxSellora” text next to the header icon
• Font source — Google Font (Inter) or your site’s theme font
• Font size — scale 80–130% to match your typography
• Panel size (desktop) — scale 70–120% width and height
• Teaser message — up to 72 characters above the closed bubble, in Card, Mini chat box, or Speech bubble style, with a dismiss button
• Widget position — bottom-left or bottom-right
• Widget color — match your brand

Plans & Pricing

• Paid plans — Higher or unlimited AI message quotas for stores that want AI answering customers at volume. Manage from your dashboard at https://woocommerce.chatbot.shop-aiplugin.com.
• Free plan — 10 AI-powered messages included (lifetime total), or unlimited human-only live chat when Operators-only mode is enabled (AI off). No paid upgrade required for operator-only use.
• Demo mode — For testing only. Runs in mock mode on your server; no data is sent to the API and no real AI is involved.

Most stores start on the Free plan , try the AI on real visitors, then move up only when the sales it brings in justify a paid quota.

Human Operator Support (all plans — free with Operators-only mode)

Operators can start a chat with any customer at any time, or customers can request a human at any point. When an AI plan limit is reached, the chat is handed off automatically — no customer is ever left without support.

With Operators-only mode enabled from day one, you run a complete live-support setup on the free plan : storefront chat widget, operator inbox, Telegram bot & Mini App, Slack integration, and new-chat email alerts — without using AI or buying a paid subscription.

Manage operators, roles, and live conversations from your MaxSellora dashboard at https://woocommerce.chatbot.shop-aiplugin.com.

Telegram operator bot

Connect your team to the official MaxSellora Telegram bot ( @MaxSellorabot ) so operators can work without keeping the dashboard open:

• Instant alerts when a shopper starts a new chat or reques