Navidium Shipping Protection

1. 01Install and activate the plugin. WooCommerce must be installed and active.
2. 02Go to WooCommerce > Shipping Protection in your WordPress admin.
3. 03Click Start free trial . You are taken to navidiumapp.com to choose a plan; your store address is filled in from this site, so the connection cannot be pointed at the wrong store.
4. 04After checkout you are returned to this screen and the store is connected automatically.
5. 05Choose where the widget should appear. Pricing, widget text and claim handling are configured in your Navidium account.

Already have a Navidium account? The same screen accepts a plugin token from Settings > Store connection in your dashboard.

Until you connect the plugin, it stays inactive: nothing is added to the cart and no external request is made until you choose to start.

Do I need a paid account to use this plugin?

Yes. The plugin is a client for the Navidium service, which is a paid subscription. Without a connected account, the plugin does nothing.

What happens if I do not connect it?

Nothing at all. The widget is not shown, no fee is added, no cart is modified, and no external requests are made. The plugin only registers its admin screen.

What happens if Navidium is unreachable?

Your store keeps working. Settings are read from a static feed and cached in WordPress for 60 seconds. If both the feed and the API fail, the plugin serves the last settings it successfully read and backs off for two minutes rather than retrying on every page load. A brief outage never interrupts your checkout.

If settings cannot be refreshed for more than seven days, the widget stops rendering and an admin notice explains why. The plugin will not price protection from settings it can no longer confirm.

What happens if my subscription lapses?

If a renewal payment fails, nothing changes while your card is retried, so shoppers who are mid-checkout are unaffected. If the subscription is cancelled outright, the service stops enabling the widget: it no longer appears and no protection fee is added to any order. Your existing orders, settings and claim history are untouched, and everything resumes automatically once billing is up to date.

Does this work with block checkout?

Yes. Classic cart and checkout, the WooCommerce cart and checkout blocks, and CheckoutWC are all supported. CheckoutWC is detected automatically.

What data does this plugin send?

Your store domain, your site URL when connecting, and (in product billing mode) the WordPress product ID and SKU of the protection product. No customer or order data is sent by this plugin. See “External services” below.

What does uninstalling remove?

The plugin’s own options and cached settings. Order data is left untouched, because it is part of your financial records. The hidden protection product is only removed if you explicitly opt in, since it is referenced by existing orders.

Can I change the widget text?

Yes, in your Navidium dashboard. Changes appear on your store within about a minute without needing a plugin update.