Resolai – AI Chatbot for Customer Support
Resolai is an AI chatbot for customer support on your WordPress site. It adds a chat widget with an AI agent that answers your visitors for you. Tell it about your business, give it a name and a few instructions, and it starts helping visitors in about two minutes. When a question is too much for th
About this tool.
Resolai is an AI chatbot for customer support on your WordPress site. It adds a chat widget with an AI agent that answers your visitors for you. Tell it about your business, give it a name and a few instructions, and it starts helping visitors in about two minutes.
When a question is too much for the agent, it collects the visitor’s details and emails your team with a summary of the chat. Your visitors always get an answer, and your team only sees the conversations that need a person.
How it works
The agent uses skills to handle common requests. A skill is a short set of instructions, like how to troubleshoot a common issue, how to answer pricing questions or when to email your team. Skills load only when a visitor needs them, which keeps answers focused and AI costs low.
Start with the built in skills, pick from ready made templates or write your own in plain language.
Features
Chat widget
- Matches your brand color, with your own avatar or a preset icon
- Welcome message, greeting bubble and quick question buttons
- Visitors can read their past conversations
- Visitors can rate each chat
- Optional consent step that links to your privacy policy
AI agent
- Searches your own pages, posts and other content to find answers
- Reads web pages and PDFs that visitors share in the chat
- Hands off to your team by email when it can’t help
- Choose from leading models by OpenAI, Anthropic, Google, DeepSeek and Meta
- Test chat in your dashboard before you go live
Dashboard and conversations
- Conversations, ratings, usage and AI cost at a glance
- Search and filter conversations by status
- Every conversation gets a title, its language and an AI summary
- Full transcripts that show which skills and tools the agent used
Privacy