ShippingIQ – Freight Calculator for WooCommerce

Yes. After installing the plugin, go to WooCommerce -> ShippingIQ to create your free account directly inside WordPress – no need to visit shippingiq.com.au. Upload your rate card and configure rules in the plugin. You can also sign in at shippingiq.com.au with the same account to reach a few settings that are not in the plugin, such as carrier eligibility limits.

Any Australian carrier. ShippingIQ uses AI to parse your carrier’s rate card. Upload it as a CSV or Excel file. If your carrier provides a rate card file, ShippingIQ can use it.

Yes. WooCommerce products must have weight set in kg. Items with no weight are excluded from the freight calculation. If all cart items have no weight, no rates will be shown.

Set WooCommerce to kg for weight and cm for dimensions (WooCommerce -> Settings -> General). ShippingIQ uses these for cubic weight calculation and overlength surcharge detection.

Set a free shipping threshold in ShippingIQ -> Rules. When the cart value meets the threshold, free shipping is shown. Smart mode voids free shipping if surcharges apply (e.g. tailgate delivery). True mode always shows free regardless of surcharges.

Yes, on any plan. Carrier eligibility limits (maximum weight, length, width and height) stop a carrier being offered when an item exceeds what it can carry. Set them by signing in at shippingiq.com.au with the same account you created in the plugin, then opening the Carriers page. They apply at checkout automatically.

Yes, on any plan, and entirely inside WooCommerce. Add a product tag of shippingiq-only-[carrier-slug] to force a product onto one carrier, or shippingiq-exclude-[carrier-slug] to keep a carrier away from it. The slug is your carrier’s name in lowercase with hyphens – a carrier named “Allied Express” becomes shippingiq-only-allied-express. You can also tag a product shippingiq-exempt to stop its cart from qualifying for free shipping – for bulky items that should always be charged freight.

Not directly – the plugin accepts CSV and Excel on every plan. If your carrier only provides a PDF, either ask them for a CSV or Excel version, or, on the Pro plan, sign in at shippingiq.com.au and use the Rate Card Converter to turn the PDF into a CSV, then upload that CSV here.

The free plan supports 1 carrier. Upgrade to Pro at shippingiq.com.au/pricing for unlimited carriers.

The free plan includes 100 checkout quotes per month. If you reach the limit, a “shipping unavailable” message will show at checkout until the next calendar month. Upgrade to Pro for unlimited quotes.

Yes. The free plan includes one carrier (CSV or Excel rate cards), 100 checkout quotes per month, and all of the settings that keep your quotes accurate – fuel levy, cubic factor, origin depot, free shipping threshold, display mode, carrier eligibility limits and product tag overrides. Upgrade to Pro at shippingiq.com.au/pricing for unlimited carriers, unlimited quotes, surcharges, freight margin, and the PDF Rate Card Converter.

Surcharges are extra carrier charges such as tail lift, hand unload or an overlength fee. On the Pro plan, open the Surcharges tab to add them as a dollar amount, a percentage, or POA. Each surcharge gets a trigger rule that decides when it applies: never, on every consignment, when a single item is over a weight you set, when the whole consignment is over a weight you set, or when an item is longer than a length you set. Anything ShippingIQ finds in your rate card is added for you and marked Extracted; anything you type in yourself is marked Manual.

Carriers charge on whichever is greater, actual weight or cubic weight. The cubic factor converts a carton’s volume into that cubic weight. Most Australian carriers use 250, which is the default, but some use 333 or another figure. If yours differs and the factor is left at 250, every quote will be wrong in the same direction. Set it per carrier on the My Carrier tab. This is included on the free plan.