Vrobo

Vrobo confirms orders before shipping and validates delivery feedback through IVR-powered Robo calls, WhatsApp, SMS, and email. We make up to 3 trials to ensure accurate order fulfillment and detect fake shipping updates.

How Vrobo Works: Two powerful services to prevent failed deliveries

Order Confirmation Before shipping any order, Vrobo automatically verifies delivery details with customers through multiple channels.

• IVR-powered Robo calls with 3 attempts
• Smart WhatsApp chat analysis
• SMS and email backup

Shipping Verification When shipping companies report failed deliveries, Vrobo verifies the status directly with customers to detect fake reports.

• Verify shipping status with customer
• Detect fake rejection reports
• Update customer contact info

Smart Communication Vrobo uses an intelligent system across different channels to ensure maximum response and reach.

• Start with IVR-powered Robo calls
• Switch to smart WhatsApp chat
• Fallback to SMS and email

Instant Updates Automatic updates to your e-commerce platform and shipping partners when order status or customer information changes.

• Real-time platform updates
• Instant merchant notifications
• Shipping company alerts

Features: Comprehensive Order Confirmation and shipping confirmation platform

• Pre-Shipping Validation : Validate order details with customers through IVR-powered Robo calls before shipping to prevent delivery issues and reduce costs.
• Shipping Status Verification : Detect fake delivery reports by verifying shipping status directly with customers through multiple communication channels.
• Smart Communication : Strategic communication sequence with 3 Robo-IVR call attempts, followed by WhatsApp with smart analysis, SMS, and email.