GhostChat – Live Chat, AI Chatbot & Customer Support

Yes, sign up at app.ghostchat.dev/signup to get a Site ID. It takes less than a minute.

No. At 18.9KB, GhostChat is up to 58x lighter than competitors — measured August 2026 with a real browser: Intercom ~1.1MB, Tidio ~509KB, Tawk.to ~462KB, Crisp ~267KB.

No. GhostChat uses zero tracking and zero cookies. Visitor sessions are anonymous.

Yes. GhostChat uses zero cookies and zero tracking. Chat conversations are stored on our servers — review our privacy policy at ghostchat.dev/privacy for full details.

Yes! Customize colors, position, and welcome messages in your dashboard at app.ghostchat.dev.

Yes. Under Settings → GhostChat, choose “Only on certain pages” and pick them. The picker lists Pages — blog posts and WooCommerce products cannot be chosen individually yet.

Yes — this is called embed mode. Choose “Built into a page” in the settings, then paste the [ghostchat_embed] shortcode into that page. The chat renders as a panel where you put it, and the floating bubble is switched off. Set a size with [ghostchat_embed width="400" height="600"] . Place the shortcode in the page content — it does not work in a footer or sidebar widget.

Yes! The dashboard is a mobile-first PWA. Install it on your phone and reply to customers like WhatsApp.

Yes. How many sites you can add depends on your plan — see ghostchat.dev/pricing .

Ask in the support forum and we’ll answer there, or email jacob@ghostchat.dev. The complete setup guide is at ghostchat.dev/chat-widget-for-wordpress .

Yes! Our plugin has smart paste detection. You can paste the entire script tag and we’ll automatically extract just the Site ID.

Log into app.ghostchat.dev/sites , find your site, and click the “Copy” button. You can paste the entire script or just the ID.

Yes! The plugin auto-detects WooCommerce and sends your agents real-time context — zero configuration required. Page type, product name, cart items, total, and item count are available on paid plans. Custom data via setContext() is on the higher plans (see pricing ).

Yes! Use the GhostChat.setContext() JavaScript API to send any key-value data (up to 20 keys, 4KB per call). Your agents see it in real-time in the conversation header. Available on the higher plans (see pricing ).